Transport Coordinator

Key Responsibilities:
• Coordinate transportation services for employees, clients, and visitors as per operational requirements.
• Plan and schedule transportation routes and arrangements based on demand and resource availability.
• Communicate transportation schedules, instructions, and updates to drivers and passengers.
• Monitor transportation operations to ensure adherence to timelines, service levels, and safety regulations.
• Maintain OTA (On-Time Arrival) and OTD (On-Time Departure) metrics and ensure performance targets are met.
• Assist the supervisor in handling transportation-related activities, especially in their absence.
• Resolve operational issues, delays, or conflicts related to transportation services in a timely manner.
• Coordinate with transport vendors and service providers to ensure smooth and reliable operations.
• Provide necessary support and guidance to drivers and passengers during operations.
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Operational Responsibilities:
• Perform data entry and maintain records in Transport Management Systems (TMS).
• Manage and analyze transportation data using MS Excel (VLOOKUP, HLOOKUP, Index, Match, Pivot Tables, IF formulas, Conditional Formatting, etc.).
• Track and update transportation details and share timely updates with internal stakeholders.
• Maintain logs of trips, vehicle usage, maintenance records, and fuel consumption.
• Prepare daily, weekly, and monthly reports on transportation performance and costs.
• Coordinate via phone, email, and other communication platforms for seamless operations.
• Ensure proper documentation and record-keeping for audit and compliance purposes.