Transport Coordinator

Job Summary

Centralising all logs and requests. What we're looking for is an expert who can effectively streamline processes and requests. Reporting to the property manager, you'll provide superior call logging services-receiving and logging complaints containing complete details of the requests.

In line with this, you'll tag each request with unique identity numbers to determine the nature of issues, and to dispatch them to the appropriate department. You'll also follow up on the progress of each request by coordinating with respective assignees and monitoring their response time.

Furthermore, you'll keep tabs on feedback and communicate with the requester to ensure the closure of the task. You'll also prepare daily and weekly reports on call status, as well as monthly reports on recurring calls. Assisting building engineers in conducting analyses is also within your scope.

Performing other ad hoc tasks. As an expert in the field, you must be flexible in taking other responsibilities aside from your core tasks. Part of your mandate is to contribute to the monthly management report for our clients. Likewise, you'll work closely with admin personnel in processing invoices.

Likewise, you'll be working side-by-side with both engineering and facilities departments in handling our contractors and developing operational procedures. Ensuring workplace safety is also within your scope. To do this, you'll actively participate in health and safety reviews and identify potential risks. You'll also participate in emergency evacuation procedures as needed.

Requirements

• Proven industry experience
• Degree holder with three to five years' experience in facilities management
• Solid background in helpdesk operations
• Strong working knowledge of occupational safety
• Proven track record in rolling out improvement initiatives
• Collaborative mindset and flexibility in working with a team
• Customer-centric focus
• Superior organizational skills to manage daily activities effectively
• Excellent communication skills to coordinate effectively with colleagues and clients

Job Details

Location: On-site - Hyderabad, TS

Scheduled Weekly Hours: 48

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.