Transformation Manager
Capgemini · Mumbai · onsite · Posted 44d ago
Undisclosed11–18 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Your Profile
- Overall experience needed-14-16 years only
- Application Maintenance Service Delivery Management Strong experience managing large AMS engagements and ITIL-based service operations.
- AI, Automation Digital Transformation Expertise in GenAI, Automation, AIOps, ZeroOps, Agentic AI, and industrialization frameworks.
- Continuous Improvement Cost Optimization Lean Six Sigma mindset with proven success in productivity improvement, cost reduction, and margin enhancement.
- Financial Business Acumen Experience in contribution margin management, ROI tracking, business case development, and delivery economics.
- Leadership Stakeholder Management Ability to influence CXOs, delivery leaders, and cross-functional teams in global, multi-technology environments.
- Drive Delivery Transformation Lead productivity improvement initiatives across AMS engagements using GenAI, Agentic AI, Automation, AIOps, ZeroOps, FMA, and Left Shift methodologies.
- Improve Contribution Margin Identify and execute cost optimization, efficiency, and continuous improvement initiatives to enhance profitability and delivery economics.
- Lead Industrialization Adoption Drive adoption of Industrialized Assets Services, ensuring asset utilization, ROI realization, and change management across engagements.
- Execute AI-Led Transformation Programs Define, deploy, and govern AI-powered use cases and transformation programs to deliver measurable business outcomes.
- Govern Service Excellence Stakeholder Engagement Partner with delivery leaders, account teams, and client stakeholders to ensure KPI/SLA adherence, operational excellence, and transformation success.
Sourced from naukri
Skills
AutomationAIOpsOnboarding Processservice deliveryGeneticsDentalChange ManagementCost ReductionProductivity ImprovementHealthcareOnboardingDigital TransformationoperationsmaintenanceEquityrecruiterArtificial Intelligence
About Capgemini
Capgemini
IT Services & Consulting
235k+
employees
1967
59 years old
Mumbai, Maharashtra
India
About
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value.
Industries
IT Services & ConsultingAnalytics & KPOBankingSoftware Product
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