Transformation Lead
Hp · Bengaluru · onsite · Posted 29d ago
Undisclosed15–20 yrsfulltimeSourced from
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About this role
Unique mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques. Contributes to the development of innovative principles and ideas. Successfully operates in HPs most complex disciplines. Provides highly innovative solutions. Leads large, cross-division functional teams or projects that affect the organizations long-term goals and objectives. May participate in cross-division, multi-function teams. Routinely exercises independent judgment in developing methods, techniques and criteria for achieving objectives. Develops strategy and sets functional policy and direction. Acts as a functional manager within area of expertise but does not manage other employees as a primary job function
Responsibilities
- Process Mapping and optimization to elevate customer experience and HP s efficiency
- Explore opportunities for digital transformation and process optimization
- Ensures proper key performance indicators are set, measured, and regularly reports on status against program objectives.
- Contributes innovative ideas and may lead large cross-functional teams, exercising independent judgment to solve unique and complex problems impacting the business.
- Provides mentorship and guidance to lower-level employees, thus ensuring the realization of operational and strategic plans.
- Four-year or Graduate Degree in Computer Science, Information Systems, Engineering, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 15+ years of work experience, preferably in Project management, Technical support, Customer Support, Process engineering
- Project Management Professional (PMP) Certification or Prince 2 Practitioner
- Agile Methodology
- Business Operations
- Change Management
- Process Improvement
- Project Management
- Project Management Institute (PMI) Methodology
- Project Planning
- Project Scoping
- Risk Management
- Risk Mitigation
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity
- Impacts large functions and leads large, cross-division functional teams or projects.
- Provides highly innovative solutions to complex problems within established policy.
Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ExperienceAgileCustomer Supportprocess mappingprocess optimizationprocess engineeringChange ManagementProcess ImprovementMappingPMPDigital TransformationoperationsBusiness Operations
About Hp
Hp
1939
87 years old
Palo Alto
United States
About
HP (HewlettPackard) is a global technology company specializing in personal computers, printers, and imaging solutions, along with related hardware, software, and services. It serves both consumer and enterprise markets, offering innovative products that drive productivity and digital transformation. Careers at HP span engineering, design, sales, and operations, reflecting its focus on advancing technology and customer experience. Positioned in the hardware and electronics sector, HP emphasizes sustainability, innovation, and global reach in its offerings.