KOCHI · FULLTIME
Transaction Processing Associate IV
Conduent
Kochi · onsite · Posted 37d ago
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Undisclosed0–5 yrsfulltimeKochi
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Section · 01
About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description - Performs tasks based on established procedures.
- Uses data organizing and coordination skills to support the business and perform technical work.
- Requires vocational training, certifications, licensures, or equivalent experience.
- Developed proficiency within a range of analytical or operational processes.
- Completes assignments and facilitates the work of others.
- May coordinate assignments beyond work area.
- Proposes improvements to processes and methods.
- Acts as a lead, coordinating the work of others, but is not a supervisor.
- Works autonomously within established procedures.
- Developed skills in a range of processes, procedures, and systems.
- Acts as a technical expert in some areas.
- Understanding of how best teams integrate and work together to achieve company goals.
- Impacts a team, by example, through the quality service and information provided.
- Proposes enhancements to work procedures and practices to improve efficiency.
- Serves as a team lead.
- Allocates work to team members, as appropriate.
- Provides subject matter guidance to junior team members.
- Provides solutions to problems based on existing challenges or procedures.
- Effectively exchanges information and ideas.
- Uses tact when working with others.
- Manages more complex tasks that are escalated due to issues.
- Acts as a domain expert.
- Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
- Ensures quality and volume is met during shifts.
- Coordinates appropriate staffing and interviews candidates.
- Collaborates with supervisors on key performance measures set by the client.
- Facilitates work allocation.
- Tracks/monitors daily and monthly reporting.
- Participates in progress improvement without impacting the quality of work.
- Communicates with teams and managers to provide work status.
- Participates in meetings with internal teams and external clients.
- Performs other duties as assigned.
- Complies with all policies and standards.
Sourced from naukri
Section · 02
Skills
Customer ServiceInvoice ProcessingAccounts PayableInterviewinginterpersonal skillstransaction processingprocessingCommunication Skillsbponon voice processAccountingreconciliationexcelnon voicefinance
Section · Company
About Conduent
Conduent
BPO
11.0k+
employees
2017
9 years old
Bengaluru/Bangalore, Karnataka
India
About
Conduent specializes in delivering digital business solutions across various sectors, leveraging advanced technologies to improve public and private service delivery.
Industries
BPOAnalytics & KPO
Employee ratings
3,296 reviews
3.4/ 5
Culture
3.4
Career growth
2.4
Work-life
3.7
Employees rate it well for
Salary626Work Life Balance408Senior Management365Appraisal365Work Environment356
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