KOCHI · FULLTIME
Transaction Processing Associate IV
Conduent
Kochi · onsite · Posted 37d ago
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Undisclosed0–5 yrsfulltimeKochi
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Section · 01
About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description:
- Performs tasks based on established procedures.
- Uses data organizing and coordination skills to support the business and perform technical work.
- Requires vocational training, certifications, licensures, or equivalent experience.
General Profile
- Developed proficiency within a range of analytical or operational processes.
- Completes assignments and facilitates the work of others.
- May coordinate assignments beyond work area.
- Proposes improvements to processes and methods.
- Acts as a lead, coordinating the work of others, but is not a supervisor.
- Works autonomously within established procedures.
Functional Knowledge
- Developed skills in a range of processes, procedures, and systems.
- Acts as a technical expert in some areas.
Business Expertise
- Understanding of how best teams integrate and work together to achieve company goals.
Impact
- Impacts a team, by example, through the quality service and information provided.
- Proposes enhancements to work procedures and practices to improve efficiency.
Leadership
- Serves as a team lead.
- Allocates work to team members, as appropriate.
- Provides subject matter guidance to junior team members.
Problem Solving
- Provides solutions to problems based on existing challenges or procedures.
Interpersonal Skills
- Effectively exchanges information and ideas.
- Uses tact when working with others.
Responsibility Statements
- Manages more complex tasks that are escalated due to issues.
- Acts as a domain expert.
- Ensures TAT is met for all volumes assigned to respective shifts through proper planning.
- Ensures quality and volume is met during shifts.
- Coordinates appropriate staffing and interviews candidates.
- Collaborates with supervisors on key performance measures set by the client.
- Facilitates work allocation.
- Tracks/monitors daily and monthly reporting.
- Participates in progress improvement without impacting the quality of work.
- Communicates with teams and managers to provide work status.
- Participates in meetings with internal teams and external clients.
- Performs other duties as assigned.
- Complies with all policies and standards.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: . Complete the form and then email it as an attachment to . You may also .
",Sourced from naukri
Section · 02
Skills
Customer ServiceInvoice ProcessingAccounts PayableInterviewinginterpersonal skillstransaction processingprocessingCommunication Skillsbponon voice processAccountinganalyticalreconciliationexcelnon voicefinance
Section · Company
About Conduent
Conduent
BPO
11.0k+
employees
2017
9 years old
Bengaluru/Bangalore, Karnataka
India
About
Conduent specializes in delivering digital business solutions across various sectors, leveraging advanced technologies to improve public and private service delivery.
Industries
BPOAnalytics & KPO
Employee ratings
3,296 reviews
3.4/ 5
Culture
3.4
Career growth
2.4
Work-life
3.7
Employees rate it well for
Salary626Work Life Balance408Senior Management365Appraisal365Work Environment356
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