Training Manager

Role & responsibilities

The Training Manager - South will be responsible for driving learning and capability development across the South region with a focus on Life Insurance (LI) and Health Insurance (HI) products. The role will partner closely with sales leaders, product teams, and channel stakeholders to strengthen product knowledge, sales capability, and business productivity. Candidates with exposure to Investment products will be preferred.

KRAs

1. Training Delivery & Execution

• Deliver induction, refresher, product, process, and sales capability programs across the region.
• Conduct classroom, virtual, and on-the-job training interventions.
• Ensure adherence to regional training calendars and coverage plans.

2. Product & Sales Capability Development

• Build strong LI and HI product knowledge across frontline sales teams.
• Drive learning interventions focused on sales conversations, need analysis, and cross-sell opportunities.
• Support new product launches through timely training and certification.

3. Business Activation & Productivity

• Work with regional business leaders to improve activation and productivity of trained employees.
• Track post-training performance and identify areas for improvement.
• Support achievement of business and cross-sell objectives through targeted learning initiatives.

4. Stakeholder Management

• Partner with sales leaders, product teams, and distribution channels to identify training needs.
• Act as the single point of contact for regional learning requirements.
• Ensure alignment between business priorities and training interventions.

5. Governance, MIS & Reporting

• Track training coverage, attendance, certifications, and effectiveness.
• Publish periodic MIS and productivity reports for leadership review.
• Ensure compliance with mandated training and certification requirements.

6. Training Quality & Continuous Improvement

• Gather feedback from participants and stakeholders.
• Enhance training content, methodologies, and delivery effectiveness.
• Identify skill gaps and recommend capability-building initiatives.

Challenges

• Driving consistent training delivery across multiple states and locations in South India.
• Ensuring adoption and business impact from training interventions.
• Managing diverse sales channels and varying capability levels.
• Keeping training content updated with changing products, processes, and regulatory requirements.

Preferred candidate profile

4 to 8 years of experience in Sales Training, Learning & Development, or Capability Building.

Mandatory exposure to Life Insurance (LI) and Health Insurance (HI) products

Exposure to Investments / Wealth products will be an added advantage.

Strong presentation, facilitation, and stakeholder management skills.

Willingness to travel extensively across the South region.

Age - Max 33 Years