HYDERABAD · FULLTIME
Training Manager
Casa Grande Prop Care Pvt Ltd
Hyderabad · onsite · Posted 28d ago
Sourced from
Undisclosed3–7 yrsfulltimeHyderabad
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Section · 01
About this role
Base Location Bangalore / Hyderabad / Pune
Work Experience 3 7 Years
Job Summary
We are looking for an experienced Facility Management Trainer to train and develop frontline employees, supervisors, technicians, and facility management teams. The role will focus on improving operational skills, service quality, safety, SOP adherence, customer handling, and overall site performance.
Key Responsibilities
- Conduct induction, onboarding, refresher, and skill-based training to employees.
- Deliver practical and classroom-based training for Housekeeping, Security, Technical/Maintenance, Soft Services, and Supervisory teams.
- Develop and deliver training programs based on site requirements, client expectations, SOPs, and operational standards.
- Conduct Training Needs Analysis (TNA) in coordination with Operations and Site Teams.
- Train employees on facility management processes, work methods, equipment usage, safety, hygiene, and service standards.
- Conduct on-the-job training and practical demonstrations at client sites.
- Train housekeeping teams on cleaning methods, chemicals, machinery, washroom maintenance, waste management, hygiene, and housekeeping standards.
- Train technical teams on basic preventive maintenance practices, equipment handling, safety procedures, and maintenance SOPs.
- Conduct training on fire safety, emergency response, PPE, workplace safety, and incident prevention in coordination with the Safety team.
- Train employees on customer service, communication, grooming, workplace etiquette, and professional conduct.
- Identify employee skill gaps and implement corrective/refresher training programs.
- Develop SOPs, training modules, checklists, presentations, videos, and other learning materials.
- Maintain training calendars, attendance records, assessment results, feedback, and employee training history.
- Prepare and submit daily/weekly/monthly training MIS to the LD/HR/Operations team.
- Train supervisors on team management, manpower deployment, attendance, shift management, reporting, escalation, and client coordination.
- Measure training effectiveness through assessments, feedback, site observations, and post-training performance.
- Conduct regular site visits to observe employee performance and provide coaching.
- Coordinate with Operations, HR, Safety, Engineering, and Client teams to identify training requirements.
- Ensure mandatory training programs are completed within the defined timelines.
- Travel across assigned locations/sites for training and operational assessments.
- Support the implementation of new client processes, SOPs, equipment, and service standards.
- Conduct competency assessments, skill tests, demonstrations, and practical evaluations.
Role Requirements
- 37 years of experience in Facility Management Training / Operations / LD.
- Strong hands-on experience in the Integrated Facility Management (IFM) industry.
- Experience in training blue-collar/frontline employees is highly preferred.
- Good understanding of Housekeeping, Technical Services, Security, Safety, and Soft Services.
- Strong presentation, facilitation, coaching, and communication skills.
- Ability to communicate in English and relevant regional/local languages.
- Willingness to travel extensively across client sites.
- Experience working with large, multi-location facility management operations will be an added advantage.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Customer ServiceEquipment HandlingFire safetyEmployee trainingCustomer HandlingFacility ManagementdeploymentChemicalsIntegrated Facility ManagementHousekeeping standardsOnboardingCommunication SkillsmaintenanceHousekeeping
Section · Company
About Casa Grande Prop Care
Casa Grande Prop Care Pvt Ltd
Hospitality
51
employees
2011
15 years old
Chennai
IN
₹4.1L PA avg
Avg at Casa Grande Prop Care
About
We offer Office Housekeeping, Deep Cleaning, Security Service, Staffing solution and professional property care solution in Chennai. We customize our model to suit your needs and the best world class quality services and solutions at affordable cost in Chennai. Our Integrated Facilities Management teams consistently increase the productivity of our end users portfolio by reducing costs, minimizing risk and increasing end-user satisfaction. We drive continuous improvement by harnessing our experience and expertise to bring new ideas and market intelligence to the table. Because we customize our model to suit your needs, we enable you to respond to changing business requirements and give you confidence in achieving your desired outcomes by backing our ability to deliver results. We deliver services for all property types through dedicated on-site teams backed by a regional best practices platform. Our low-cost processing centers located throughout Chennai- deliver central functions such as scheduled and unscheduled maintenance, accounts payable and lease administration. Our Vision : Our Vision is to achieve Reference Customer Our Mission : We believe that we can achieve it through our mission "Best and world class quality services and solutions at affordable cost.
Industries
Hospitality
Employee ratings
10 reviews
3.9/ 5
Culture
3.6
Career growth
3.3
Work-life
4.0
Employees rate it well for
Overall Company39Compensation & Benefits37
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