Training Manager
Ontrack HR Services · Orai · onsite · Posted 34d ago
About a minute. You'll make an account on the way through.
About this role
KEY RESPONSIBILITIES:
Conduct training modules for Agent Advisors
o Conducting FCS, BCS , and ICS
o Conducting GIDs and IIDs
o Conducting PRP and FOD as and when required
Look after training logistics
o Schedule training sessions
o Ensure wider participation of agents in programs
Monitor progress of agents on a continuous basis
o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner
o Ensure that agents follow moral and ethical standards when dealing with clients
o Monitor Agent development
Update training material
o Review present training material
o Scan environment
o Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs
Ensure that the agents get updated and continuous information on Max Life products
Facilitate self development of agents
MEASURES OF SUCCESS:
- Participant feedback
- Number of days f training
- Customer survey rating
- Pass percentage of agents
- Pass percentage of Agents in IRDA exams
- Compliance on IRDA requirements
- Reduction in training cost
- Awareness level of agents on competition
Sourced from naukri
Skills
About Ontrack HR Services

Ontrack HR Services
Recruitment
25
employees
Coimbatore, Tamil Nadu
India
₹3L PA avg
Avg at Ontrack HR Services
₹6L – ₹8L PA
This role
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Culture
4.0
Career growth
3.7
Work-life
3.6
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