Training Manager

Job description

Job Role: The jobholder is responsible for creating a learning focused sales organization by designing & delivering both instructor led training & eLearning programs for the sales force

Key Responsibilities: • Training Processes strategy and implementation, Compliance and IRDAI record keeping including audit, Training manpower allocation and budgeting, expense efficiency, data analytics, administration of online & mobile portals, various training MIS, external coordination & vendor management

• Content development using Instructional Design techniques and skills; Designing and developing contents and course material for training of various constituents of Agency Sales Team.
• Partner with Sales and Marketing to create Sales and Training Aids
• Mapping competition and building positioning and sales pitch against each competing company/ product
• On field training need analysis for various constituents across all Sales functions.
• Develop and manage certification processes, implementing evaluation process online and offline to create a robust feedback and tracking mechanism on knowledge and skills of all the trainees
• Ensure standardization of delivery post content creation and measure training effectiveness
• Creating Blended Learning Structures for various programs for all channels & functions

Desired Qualification: Any MBA/Post Graduation Degree/Professional Degree

Experience: 5-7 years

Knowledge and Skill required: • Proven abilities in researching, adopting and introducing new training techniques, aids and technologies to manage change.

• Ability to understand global perspective.
• Ability to influence without formal reporting lines, and relate to people at all levels.
• Excellent knowledge on Banking and Insurance.
• Ability to design different levels of certification programs across channels and functions.
• Ability to build uniformity & standardization in content.
• Ability to fulfil skills & developmental needs on eLearning platform & Learning Management System (LMS)
• Ability to manage both the creative and administrative aspects of the role.
• Degree/Diploma/ Certification in Instructional design & Adobe Captivate 9, Adobe Photoshop, Articulate Studio
• Ability to work on GoAnimate or similar software to create animated learning videos
• Should have excellent knowledge of MS PowerPoint & MS Excel.Role & responsibilities