Training Lead - MFB
Tata Capital · Ranchi · onsite · Posted 56d ago
Undisclosed9–11 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Main Accountabilities
- Plan and execute the training calendar in alignment with business capability requirements and stakeholder inputs.
- Drive end-to-end training participation including nominations, reminders, manager follow-ups, and attendance monitoring.
- Ensure timely escalation and follow-up with employees and managers to maintain required participation levels.
- Conduct structured Train-the-Trainer (TTT) sessions to build internal trainer capability.
- Maintain digital records of training attendance, feedback, reports, and program calendars in line with audit requirements.
- Ensure training trackers are updated regularly and audit observations are addressed within defined timelines.
- Monitor completion of mandatory compliance and functional learning modules across active employees.
- Deliver and coordinate functional and behavioural training programs across key capability areas such as customer communication, operational processes, digital tools, and managerial effectiveness.
- Ensure structured learning coverage for frontline employees based on grade, role requirements, and tenure.
- Conduct induction and refresher programs with appropriate learning assessments to measure knowledge improvement.
- Support internal development of functional and technical training modules in collaboration with trainers and business stakeholders.
- Ensure training content is updated periodically and aligned with business processes and operational requirements.
- Coordinate conversion of training modules into regional languages within defined timelines to improve learning accessibility.
- Engage with business stakeholders including RSMs, ZSMs, NSMs, and Business Heads to understand capability gaps and training needs.
- Conduct branch visits periodically to assess training effectiveness and identify improvement areas.
- Share branch visit insights and recommendations with business leadership.
- Track training effectiveness through assessments, feedback, and periodic knowledge checks.
- Monitor post-training impact on frontline performance indicators such as sales productivity, collections efficiency, operational accuracy, and audit outcomes.
- Work with business teams to drive measurable improvement in employee capability and operational performance.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
behavioural trainingtechnical trainingtrainerTraining ContentTraining Modulestraining needsProgram planningSalescompliance
About Tata Capital
Tata Capital
NBFC
12.4k+
employees
2007
19 years old
Mumbai, Maharashtra
India
About
Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.
Industries
NBFCFinancial Services
Employee ratings
5,719 reviews
3.9/ 5
Culture
3.8
Career growth
3.4
Work-life
3.8
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