Training Excellence Manager
Edubridge Learning · Pune · onsite · Posted 47d ago
Undisclosed5–10 yrsfulltimeSourced from
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About this role
Job Title: Manager - Training Excellence (TEM) Role Purpose
Key Deliverables (KPIs)
Key Responsibilities 1. Training Excellence Program Monitoring
2. Trainer Monitoring, Coaching Development
Key Skills Competencies
To drive excellence in training delivery by ensuring programs are learner-centric, outcome-driven, and aligned with client expectations, while leveraging technology and GenAI to enhance learning effectiveness, engagement, and employability outcomes.
The role additionally requires the TEM to function as an active trainer and facilitator whenever required, ensuring seamless batch execution, trainer utilization optimization, and continuity in learner delivery outcomes across centers.
Reduce training dropout rates to
Ensure 80% of learners apply to at least 5 jobs on the job portal
Drive 2 referrals per enrolled learner, with minimum 20% conversion to enrollments
Achieve 80% course feedback participation from learners
Maintain an average course rating of 4.5/5
Ensure timely and accurate reporting of all training metrics
Monitor and improve training KPIs aligned with organizational goals
Ensure trainer utilization and delivery continuity by taking ownership of facilitation wherever required
Track and analyze key metrics such as learner satisfaction, dropout rates, and placement readiness
Use dashboards, analytics tools, and GenAI insights to identify trends and improvement areas
Conduct in-class observations and audits to ensure high-quality delivery
Identify at-risk learners early and implement structured interventions (mentoring, peer learning, follow-ups)
Gather feedback from learners and trainers to continuously improve program quality
Independently facilitate training sessions and manage batches during trainer shortages, escalations, or operational requirements
Conduct regular trainer audits to ensure quality, consistency, and compliance
Provide structured coaching and mentoring to trainers for continuous improvement
Document all coaching sessions and ensure action plans with sign-offs
Enable trainers to adopt modern teaching methodologies, including digital tools and AI-assisted delivery
Lead by example through active facilitation and demonstration-based training practices
3. Trainer Training (TTT) Certification
Ensure 100% completion of TTT programs for all trainers
Drive timely certification of trainers
Coordinate with LD for bi-annual refresher training programs
Introduce AI-enabled training aids and learning tools to enhance trainer capability
Conduct mock facilitation sessions and demonstrate delivery standards through direct classroom engagement
4. Technology GenAI Integration Leverage GenAI tools to:
Personalize learning experiences
Generate training content, assessments, and simulations
Improve learner engagement through adaptive learning models
Drive adoption of LMS, dashboards, and digital tracking systems
Use data analytics and AI insights for predictive dropout prevention and performance improvement
Stay updated with emerging EdTech trends, AI tools, and digital learning innovations
Train and guide facilitators on effective use of AI-assisted learning and classroom delivery tools
5. Center Engagement Operations
Manage centers across regions (centers/colleges/business partners)
Conduct frequent visits to local centers and quarterly visits to regional centers
Support center teams in training execution and learner management
Ensure 100% adherence to SOPs and digital tracking systems (ELITE)
Build strong relationships with clients, stakeholders, and learners
Take ownership of batch delivery and learner engagement whenever operationally required
6. Stakeholder Client Management
Collaborate with internal teams (PM, QA, OM, BUSM, Centre Managers)
Ensure alignment with client expectations and delivery commitments
Maintain transparency with learners regarding training and placement outcomes
Contribute to placement success and closure targets
Ensure uninterrupted training delivery and learner experience across all assigned centers
Strong understanding of training delivery, learning methodologies, and adult learning principles
Expertise in data analysis, reporting, and performance tracking
Proficiency in LMS platforms, dashboards, and digital tools
Working knowledge of GenAI tools (e.g., ChatGPT, AI content tools, adaptive learning platforms)
Excellent coaching, mentoring, and stakeholder management skills
Strong facilitation and classroom management capabilities
Strong communication, problem-solving, and decision-making abilities
Ability to drive outcomes in a fast-paced, multi-center environment
Ability to independently handle end-to-end batch delivery when required
Preferred Qualifications
Bachelor s/Master s degree in Education, Management, or related field
5-10 years of experience in training delivery, LD, or program management
Experience in EdTech / Skill Development / Training Operations preferred
Exposure to AI-driven learning solutions or digital transformation initiatives is a strong advantage
Prior experience in facilitation and classroom delivery is mandatory
Success Metrics
Improved learner engagement and reduced dropouts
High trainer performance and certification compliance
Strong learner satisfaction and placement outcomes
Effective adoption of technology and AI in training delivery
Consistent batch delivery continuity with minimal trainer dependency risks
Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
QAProgram ManagementAnalytics toolslmsauditsClassroom Managementomadult learningAnalyticsPerformance TrackingData AnalyticsEdtechAI ToolsDigital Transformationoperationsdata analysiscomplianceArtificial Intelligence
About Edubridge Learning
Edubridge Learning
EdTech
501
employees
2009
17 years old
Mumbai,Maharashtra
India
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EduBridge is India's leading Workforce Development Platform that helps learners in building careers with leading corporates through training & other career building services.
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