Training/Education Prog Mgr

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life As the Global Sales Excellence Program Manager/Senior Program Manager for Surgical Sales, you will lead the design, development, and global implementation of strategic sales training and capability-building programs that elevate sales performance and execution. This role is accountable for program strategy, cross-functional alignment, and ensuring consistent delivery of scalable, high-impact initiatives that empower the surgical sales organization to grow share and win in a competitive market.

These roles can be filled at either the Program Manager or Senior Program Manager level depending on the qualifications of the top candidate.

Remote At Medtronic, we bring bold ideas forward with speed and decisiveness to put patients first in everything we do. This position is remote to enhance our competitive edge and expand our cross-functional collaboration efforts. This role will require at least 50% travel to enhance collaboration and ensure successful completion of projects.

We are filling two positions on the team, one based in the continental United States and the other in Western Europe.

Key Responsibilities

Program Strategy & Development • Develop and manage global sales enablement programs aligned with commercial priorities, product launches, and market strategies. • Shape the program roadmap across key areas including onboarding, capital and SaaS selling, strategic selling, sales management development, and commercial acumen. • Ensure content and curriculum are modern, modular, and tailored to roles across the surgical sales ecosystem.

Program Execution & Governance • Oversee end-to-end program implementation, including content creation, pilot testing, deployment planning, and stakeholder engagement. • Coordinate across global and regional teams to ensure timely and consistent delivery of programs at scale. • Manage program calendars, resources, communications, and execution risks.

Cross-Functional Collaboration & Alignment • Partner with Global Marketing, Sales Operations, HR, Clinical Education, and Regional Enablement to ensure program alignment and integration. • Serve as the central point of contact for key stakeholders to align program goals with business needs and field readiness.

Measurement & Optimization • Establish KPIs and track program effectiveness, adoption, and business impact (e.g., productivity ramp, sales execution, capability uplift). • Collect and analyze feedback to iterate and improve program design and delivery. • Drive continuous improvement and innovation in enablement approaches, leveraging digital platforms and data insights.

Must Have: Minimum Requirements

• Bachelor’s degree required

• Program Manager requirements (280730): minimum of 5 years of relevant experience in medical device sales, sales enablement, training or program management within a complex global organization or advanced degree with a minimum of 3 years of relevant sales experience in medical device sales, sales enablement, training or program management within a complex global organization

• Senior Program Manager requirements (280750) - minimum of 7 years of relevant experience in medical device sales, sales enablement, training or program management within a complex global organization or advanced degree with a minimum of 5 years of relevant sales experience in medical device sales, sales enablement, training or program management within a complex global organization

Nice to Have

• Bachelor’s degree in business, education, healthcare or related field • Demonstrated success leading cross-functional programs with measurable impact on sales effectiveness. • Familiarity with capital equipment and/or surgical sales models, including SaaS and strategic selling. • Excellent communication, stakeholder engagement, and program governance skills. • Experience within a global Sales Excellence or Commercial Enablement function. • Working knowledge of LMS platforms, CRM tools, and digital learning technology. • Project management certification (e.g., PMP, Agile) a plus. Key Competencies • Program & Project Management • Strategic Sales Acumen • Cross-Functional Leadership • Communication & Influence • Learning & Development Insight • Data-Driven Decision Making • Change Leadership Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the employee is regularly required to be independently mobile. • The employee is also required to interact with a computer and communicate with peers and co-workers via a variety of media including telephone, email, instant message and in-person meetings.

Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America) Responsibilities may include the following and other duties may be assigned. Plans, develops, and coordinates in-house product training programs for field support personnel and customers. Obtains information needed to prepare in-house training programs; prepares training materials; develops course content; determines methodology; and coordinates the development of training aids. Ensures training program(s) meets company and customer objectives. Maintains communication with customers to ensure effectiveness of training. May utilize trainers with technical expertise. Continuously revises lesson plans to meet new training requirements and to keep technical information up to date.

PROGRAM MANAGEMENT CAREER STREAM:  Program Managers and Directors focus on tactical, operational activities for a major program with broad or ongoing impact. Levels within the program management career stream typically accomplish program objectives through matrixed employee teams and / or vendors who are not direct reports but for which the incumbent has direct accountability to lead. The majority of time is spent overseeing their area of responsibility, managing program/team performance, communicating project and operational developments, planning, prioritizing and / or directing the responsibilities of program team members. Goal achievement is typically accomplished through performance of program team members. DIFFERENTIATING FACTORS Autonomy:  Manages one or more small-scale, developed or mature programs with well-defined program plans and delivery methodologies. Is accountable for overall program process, performance, and customer satisfaction. Organizational Impact:  Provides input to establishing program objectives, timelines, milestones, and budgets. Recommends new policies and procedures that affect program management. May have budget accountability for one or more programs. Program decisions are generally made only after consultation with higher level management. Innovation and Complexity:  Problems faced are difficult, and require detailed information gathering, analysis and investigation to understand the problem. Problems typically impact multiple workstreams, departments or specialties. Modifies programs management processes to improve program. Communication and Influence:  Communicates and leads meetings with internal and external customers and vendors, conducts briefings to higher level management team. Solves issues through information exchange, influence and active persuasion without direct exercise of command to gain cooperation of other parties on program execution plans. Leadership and Talent Management:  Leads, directs and reviews the work of a team of professionals and/or vendors who exercise latitude and independence in their assignments. Direct involvement in daily tasks necessary for successful program execution. Not directly responsible for hire or fire decisions and people management. Required Knowledge and Experience:  Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience.  

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.   We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.     Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik:  Switzerland: 160,800.00 CHF - 241,200.00 CHF |    This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).