Training Content Developer and Change Management Coordinator

Training Content Developer and Change Management Coordinator

Job Location: Remote

Experience: 10+ years

Job Type: Full Time

About the Role

We are seeking a creative, detail-oriented, and highly organized Training Content Developer Change Management Coordinator to join our Change Management team. This hybrid role combines instructional design expertise with change management coordination responsibilities, making it ideal for professionals who enjoy creating engaging learning experiences while supporting the successful execution of organizational change initiatives.

Working closely with the Change Manager and Subject Matter Experts (SMEs), you will develop user-friendly training content, coordinate training and stakeholder engagement activities, and help drive adoption of new processes, systems, and ways of working.

Key Responsibilities

Training Content Development (60%)

• Design and develop engaging training materials, including: E-learning modules, User guides, Job aids, Presentations, Training videos.
• Collaborate with SMEs to translate complex technical concepts into clear, learner-friendly content.
• Create content using industry-standard authoring tools and multimedia platforms.
• Maintain and organize a centralized repository of training assets, ensuring version control and accessibility.
• Review, update, and improve existing training materials based on stakeholder feedback and evolving project requirements.
• Ensure consistency in messaging, branding, and learning standards across all training deliverables.

Change Management Coordination (40%)

• Scheduling and coordinating training sessions, workshops, and stakeholder meetings.
• Preparing and distributing meeting invitations, agendas, communications, and supporting materials.
• Tracking training participation and maintaining accurate training records.
• Collecting and consolidating learner feedback and stakeholder input.
• Assisting in the preparation of training effectiveness and adoption reports.
• Providing administrative and logistical support for change initiatives and project milestones.
• Supporting ad hoc change management activities as required.

Required Qualifications

• Proven experience in training content development, instructional design, learning development, or a related field.
• Hands-on experience with training development and content authoring tools such as Articulate 360, Camtasia, Canva, Clipchamp, and similar learning technologies.
• Strong ability to simplify technical information for non-technical audiences.
• Excellent organizational and time-management skills with the ability to manage multiple priorities and deadlines.
• Proficiency in Microsoft Office Suite, including Outlook, Excel, PowerPoint, and Teams.
• Strong written and verbal communication skills in English.
• High attention to detail and commitment to content quality.

Preferred Qualifications

• Familiarity with change management methodologies such as Prosci or ADKAR.
• Basic graphic design and video editing capabilities.
• Experience supporting IT transformation, business change, digital adoption, or project-based environments.
• Experience working with cross-functional teams and stakeholders.

What Success Looks Like

• Creation of high-quality, engaging, and effective training materials.
• Smooth coordination of training and stakeholder engagement activities.
• Accurate training tracking and reporting.
• Positive learner feedback and improved user adoption of change initiatives.
• Strong collaboration with SMEs, project teams, and change management stakeholders.