GURUGRAM · FULLTIME
Trainer
TP
Gurugram · onsite · Posted 56d ago
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Undisclosed1–6 yrsfulltimeGurugram
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Section · 01
About this role
Roles and Responsibility
Job Requirements
- Design and deliver comprehensive training programs tailored to meet organizational needs.
- Develop and implement effective learning strategies to enhance employee performance.
- Conduct workshops, seminars, and coaching sessions to promote skill development.
- Evaluate training effectiveness and provide feedback for improvement.
- Collaborate with subject matter experts to create engaging and interactive training content.
- Manage training records and reports to track progress and identify areas for improvement.
Job Requirements
- Proven experience in training and development, preferably in a BPO or Call Centre environment.
- Excellent communication, presentation, and interpersonal skills.
- Ability to design and deliver engaging training programs.
- Strong analytical and problem-solving skills to evaluate training effectiveness.
- Experience with adult learning principles and instructional design methodologies.
- Familiarity with e-learning platforms and authoring tools is an added advantage.
Sourced from naukri
Section · 02
Skills
Customer Experienceinstructional designtraining programstrainerTraining ContentAuthoringadult learningSubject MatterbpoTraining And DevelopmentCommunication And Interpersonal Skills