MOHALI · FULLTIME
Trainer
TP
Mohali · onsite · Posted 56d ago
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Undisclosed1–6 yrsfulltimeMohali
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Section · 01
About this role
Roles and Responsibility
Job Requirements
- Develop and implement comprehensive training plans to enhance employee performance.
- Design and deliver engaging training sessions, workshops, and seminars.
- Conduct needs assessments to identify skill gaps and create targeted training programs.
- Collaborate with subject matter experts to develop high-quality training materials.
- Evaluate the effectiveness of training programs and recommend improvements.
- Provide coaching and mentoring to support employees' professional growth.
Job Requirements
- Proven experience in training and development, preferably in a BPO or Call Centre environment.
- Excellent communication, presentation, and interpersonal skills.
- Ability to design and deliver effective training programs.
- Strong analytical and problem-solving skills.
- Experience with adult learning principles and instructional design methodologies.
- Familiarity with e-learning platforms and authoring tools.
Sourced from naukri
Section · 02
Skills
Customer Experienceinstructional designtraining programstrainerAuthoringadult learningSubject MatterbpoTraining And Development