Trainer Telematics , Financial Services Manager

Trainer Telematics, FASTag & Financial Service

Experience

5 years in training, sales enablement, or field operations, preferably in Telematics, Fleet, or BFSI sectors

Role Summary

The Trainer will design, deliver, and evaluate training programs for sales, operations, and field teams on Telematics products (GPS, Fuel Sensors), FASTag, and Financial Services (loans, insurance, fleet finance). The role ensures teams are knowledgeable, compliant, and performance-ready, driving better customer engagement and sales results.

Key Responsibilities

1. Training Design & Delivery

• Develop structured training modules for Telematics, FASTag, Fuel Cards, and Financial Services products.
• Conduct classroom, field, and virtual sessions for sales teams, Field Officers, and operations staff.
• Prepare training materials, presentations, handbooks, and product manuals.

2. Team Enablement & Performance Improvement

• Coach and mentor sales and operations teams to improve product knowledge, sales pitch, and process compliance.
• Conduct post-training assessments and provide feedback to improve team performance.
• Collaborate with managers to identify training needs and skill gaps.

3. Product Knowledge & Updates

• Stay updated on new products, process changes, and industry regulations.
• Train teams on product features, benefits, and competitive differentiators.
• Support launch of new offerings (e.g., FASTag campaigns, Telematics solutions, Financial products).

4. Monitoring & Reporting

• Track training effectiveness through metrics such as knowledge retention, sales improvement, and compliance adherence.
• Prepare reports and dashboards for senior management.
• Recommend improvements to training content and delivery methods.

5. Field Support

• Accompany field teams for hands-on training, product demos, and customer engagement guidance.
• Support problem-solving during real-time field challenges.

Skills & Qualifications

• Graduate in any discipline; MBA or relevant certification preferred
• 5 years experience in training, sales enablement, or field operations
• Knowledge of Telematics, FASTag, Fuel Cards, and Financial Services products preferred
• Strong presentation, communication, and coaching skills
• Ability to engage, motivate, and upskill field teams
• Comfortable with frequent travel for field training programs