Trainer General Duty Assistant

Job Title: Trainer Food & Beverage Service Associate

Department: Training & Development
Location: [Mirza Assam]
Reporting To: Training Manager / Project Head

Job Summary:

The Trainer Food & Beverage Service Associate is responsible for delivering training on food and beverage service operations, ensuring candidates are equipped with industry-relevant skills, service etiquette, and customer handling abilities. The role focuses on enhancing employability in hospitality sectors such as hotels, restaurants, and catering services.

Key Responsibilities:

• Deliver training on:
• Basics of Food & Beverage service
• Types of service (table service, buffet, room service, etc.)
• Restaurant setup, table laying, and service sequence
• Order taking and billing procedures
• Guest interaction and service etiquette
• Hygiene, sanitation, and food safety standards
• Handling complaints and customer satisfaction
• Conduct practical demonstrations and role plays
• Train candidates on grooming standards and professional behavior
• Develop lesson plans, training modules, and assessment tools
• Monitor trainee performance and provide regular feedback
• Conduct assessments, mock interviews, and placement readiness sessions
• Maintain training records, attendance, and reports
• Coordinate with placement teams for job opportunities
• Ensure adherence to project guidelines and industry standards

Key Skills & Competencies:

• Strong knowledge of F&B service operations
• Excellent communication and interpersonal skills
• Training and facilitation skills
• Demonstration and practical teaching ability
• Classroom and batch management
• Basic computer knowledge (MS Office, email)

Educational Qualification:

• Graduate / Diploma in Hotel Management / Hospitality / Food & Beverage Service
• Certification in Food Safety (preferred)

Experience:

• Minimum 25 years of experience in F&B Service (Hotels/Restaurants/Catering)
• Prior training or teaching experience is an added advantage