GURUGRAM · FULLTIME
Trainer - Domestic
TP
Gurugram · onsite · Posted 11d ago
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Undisclosed0–5 yrsfulltimeGurugram
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Section · 01
About this role
Roles and Responsibility
- Develop and deliver high-quality training programs to meet business objectives.
- Conduct needs assessments to identify skill gaps and create targeted training solutions.
- Design and implement effective learning strategies to enhance employee performance.
- Collaborate with subject matter experts to create engaging and interactive training content.
- Evaluate training program effectiveness and recommend improvements.
- Provide coaching and mentoring to support employees' professional growth.
Job Requirements
- Proven experience in training and development, preferably in the CRM/IT Enabled Services/BPO industry.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical and problem-solving skills, with attention to detail.
- Ability to work independently and as part of a team, with flexibility and adaptability.
- Experience with adult learning principles and instructional design methodologies.
- Familiarity with e-learning platforms and technologies, with the ability to learn new systems quickly.
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Section · 02
Skills
hrsdemployee satisfactionEmployee RelationsAssistanceinductionHiringTalent AcquisitionTalent managementHR Generalist ActivitiesEmployee Engagementclient relationshipTalent EngagementRecruitmentHuman Resource Management