Trainer - BPO / Customer Service | Salary Up To 30K | Pune

Process: BPO Trainer

Location: Ambegaon BK, Pune
Salary: Up to 30,000/month | Depends on Interview

Qualification:

• Graduate / Undergraduate with relevant experience
• Minimum 1 year Trainer experience, preferably in BPO

Key Responsibilities:

• Train new hires on process, communication & product knowledge.
• Conduct classroom, OJT and refresher training.
• Prepare training materials, assessments & SOPs.
• Monitor trainee performance and provide feedback.
• Coordinate with Operations, HR & Quality teams.
• Maintain training reports and identify training gaps.

Skills:

• Strong communication & presentation skills
• BPO process knowledge: Inbound / Outbound / Customer Service
• Good MS Excel & PowerPoint skills
• Confident group handling and feedback skills

Apply Now,

Contact For More Details / Information

HR Sakshi - [phone removed]