Trainee tour

Job Summary

We are looking for a motivated and detail-oriented Booking Trainee – Tours to support the Tours and Reservations team in handling tour bookings, coordinating with suppliers, and ensuring smooth arrangements for customers.

Key Responsibilities

• Assist with processing and coordinating tour bookings from confirmation to completion.
• Enter and update booking details accurately in the relevant systems.
• Coordinate with hotels, transport providers, DMCs, guides, and other suppliers.
• Follow up on booking confirmations, availability, amendments, and cancellations.
• Prepare and maintain booking-related documents and records.
• Assist in checking hotel, transport, sightseeing, and other tour arrangements.
• Communicate booking updates and requirements to relevant internal teams.
• Support the team in resolving booking discrepancies or last-minute changes.
• Ensure all bookings are processed within the required timelines.
• Maintain accurate records and update the booking system regularly.
• Assist with preparing quotations, itineraries, vouchers, and other travel documents when required.
• Follow company procedures and maintain professional communication with suppliers and customers.
• Perform other duties assigned by the supervisor or manager.

Requirements

• Diploma or degree in Tourism, Travel & Hospitality, Business Management, or a related field is preferred.
• Fresh graduates and candidates with no prior tourism experience are encouraged to apply.
• Good communication and coordination skills.
• Good attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.
• Good computer literacy, particularly MS Office.
• Willingness to learn travel and tourism booking systems.
• Ability to work effectively as part of a team.
• Good command of English; knowledge of additional languages is an advantage.

Working days-Monday-Saturday

Work mode-Onsite

Location-Chinnakokkikulam, Madurai

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