Trainee Service Coordinaor
Electrolab · Mumbai · onsite · Posted 57d ago
Undisclosed5–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Coordinate and manage service requests, ensuring timely resolution and customer satisfaction.
- Develop and maintain strong relationships with customers, providing exceptional service and support.
- Collaborate with internal teams to resolve complex issues and improve overall service quality.
- Analyze customer feedback and suggest improvements to enhance service delivery.
- Maintain accurate records of service interactions, including requests, resolutions, and follow-ups.
- Identify opportunities to upsell and cross-sell services to existing customers.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
customer satisfactionService Managementservice deliveryService qualitycustomer feedbackService CoordinatorCommunication SkillsUpsell
About Electrolab

Electrolab
Medical Equipment
175
employees
1984
42 years old
Mumbai, Maharashtra
India
₹3.6L PA avg
Avg at Electrolab
About
A manufacturer of pharmaceutical testing equipment and peristaltic pumps, dedicated to quality production and reliable after-sales service on a global scale.
Industries
Medical Equipment
Employee ratings
10 reviews
3.7/ 5
Culture
3.5
Career growth
3.2
Work-life
3.5
Employees rate it well for
Job Security37Overall Company37
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