PUNE · INTERNSHIP
Trainee- Client Pre-sales
Amura Marketing Technologies
Pune · onsite · Posted 2d ago
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Undisclosed0–1 yrsinternshipPune
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Section · 01
About this role
Designation: Trainee- Client Pre-sales
Experience - 0-1
Duration : 6 Months + PPO Based on Performance
Job Location : Pune (On-Site)
Mode: Work from Office
About Amura
Amura Marketing is a next generation Martech company, delivering end-to-end marketing and sales solutions to leading brands in India. The companys ethos is built upon the philosophy of Marketing Engineered, an approach that delivers marketing & sales solutions through innovative ideas in design, engineering and technology.
Responsibilities:
Handle outbound and inbound customer calls on behalf of the Symphony team.
Provide clear and accurate information about Symphony s products/services.
Assist customers with basic queries, product details, and service-related questions.
Record customer interactions, feedback, and follow-up requirements in the system.
Follow calling scripts and service guidelines provided by Symphony.
Ensure timely follow-ups with customers to close queries or gather required details.
Escalate complex issues to the appropriate Symphony support teams when needed.
Maintain professionalism, courtesy, and brand alignment during every interaction.
Achieve daily/weekly call and follow-up targets.
Requirements:
Good verbal communication skills (English and local language).
Basic computer knowledge and ability to update CRM/call logs.
Customer-first attitude with polite and confident communication.
Prior telecalling/customer service experience preferred.
Ability to understand product information and explain it clearly to customers.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer ServiceUPScrmManager TechnologyBasicOutboundSalesPresalesTelecallingDesign Engineering
Section · Company
About Amura Marketing Technologies
Amura Marketing Technologies
Marketing & Advertising
175
employees
2009
17 years old
Pune, Maharashtra
India
About
Amura, a leading digital growth marketing company in India which provides customized digital growth marketing services/solutions for pharma, real estate, manufacturing, FMCG, &healthcare industries.
Industries
Marketing & Advertising
Employee ratings
81 reviews
3.3/ 5
Culture
3.2
Career growth
3.1
Work-life
3.0
Employees rate it well for
Learning20Senior Management11Work Environment10Work Culture9Work Life Balance9
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