Trainee/ Associate - SAP Inside Sales

About our company The Hackett Group. Company Profile

Hackett Group (India) Limited The Hackett Group

The Hackett Group is an intellectual property-based strategic consultancy and leading enterprise benchmarking and best practices digital transformation firm to global companies .The Hackett Group provides business transformation, enterprise performance management, working capital management, and global business services.

Founded in 1991 by Ted A Fernandez in Miami, Florida, has global offices in the United States, Europe and Asia-Pacific and is publicly traded on the NASDAQ as HCKT. Hackett Group is one among the Best Management Consulting Firms in the Forbes List. With a turnover of around $300 million/yr Hackett Group is one of the most sought-after organizations in SME sector.

Answerthink, a division of The Hackett Group, specializes in providing low-cost, on-time, industry specific SAP implementation. Answerthink, a Hackett Group company, is a certified SAP Platinum Partner and member of UnitedVARS and has completed more than 450 SAP Implementation.

High-performance SAP solutions delivered by Answerthink are available to support all major analytical and planning needs, including business intelligence, customer relationship management, supply chain management, enterprise performance management and more. www.answerthink.com

Through its Oracle services arm it helps clients maximize the return on existing Oracle investments, as well as take advantage of new and evolving Oracle capabilities. Hackett is an Oracle Platinum Partner enabling businesses of all sizes to realize their full potential. You can learn more about this here: https://www.thehackettgroup.com/partners/oracle/

Job Description:

The Trainee is primarily responsible for cold calling the potential clients, briefing them about the IT Services of The Hackett Group. The Trainee will extensively coordinate with the BDM and the delivery team. The Trainee is responsible for: Cold Calling prospects; Interaction with Clients, Requirement Collection, Analyzing the requirements and coordinate with the BDM and delivery team; E-mail marketing. Need to generate leads for software sales / promotion; Build a strong network of client data; Team-coordination; Giving brief presentations regarding our services.

Roles and Responsibilities:

• Understand the values and vision of the organization and align the activities accordingly
• Protect the Intellectual Property
• Adhere to all the policies and procedures
• Work with other line functions to collect or provide relevant data
• Responsible for selling SAP License, SAP implementation and Post implementation Services, EzCommerce - an SAP Certified Product
• Customer engagement at multiple levels which includes requirement gathering, sales, account management and collections
• Introduce best practice and process improvement ideas wherever applicable
• Manifestation would range from telephonic discussion to a high level Executive presentation to multi-day demonstration events across the country
• For the purpose of the sales cycle starting from identifying the customers, gathering requirement, addressing proposals and managing the account the BDM is required to travel extensively across the country
• Would be a Single Point of Contact for all the Accounts of Hackett Group (India) Ltd in the sub-continent region
• Provides strategic support for expanding our footprint in this market place
• Should be able to work independently with minimal supervision
• Communicate status, metrics, and issues on a timely basis
• Work with management, business unit, and customers whenever needed, without compromising existing service levels and customer satisfaction rate
• Coordinate activity and manage customers across multiple time zones, if needed

Must Have/ Essential Skills:

• Excellent written and verbal communication, analytical and reasoning skills is essential
• Should have done MBA or Equivalent Degree
• Must have knowledge in Java, Web Technologies and Oracle/ SQL Server, Web Services, Mobile Application development, ERPs like SAP, Oracle, PeopleSoft, Hyperion etc.
• Must be dynamic, flexible and possess perseverance skills
• Proficiency in customer relationship management is essential
• Must be proficient in Microsoft Office (Advanced)

Preferred Skills:

• Should have understanding of business objectives and organization structure
• The candidate must have strong work ethics and trustworthiness
• The candidate should work accurately with good attention to detail by maintaining confidentiality and integrity
• Must be highly collaborative and team oriented with commitment to excellence
• Ability to work under pressure to achieve the multiple daily deadlines for client deliverables with a mature approach
• Self-motivated, fast learner with the ability to operate independently
• Demonstrate proactive thinking
• Have the ability to work under stringent deadlines and demanding client conditions
• Should have strong interpersonal relations and business acumen