Trainee AI ( HITL) Data Reviewer

At Decisions, we help organizations make work easier through intelligent process orchestration. Our platform brings workflows, rules, approvals, and AI together so teams can simplify complex processes, move faster, and focus on the work that matters most. Behind that platform is a team of curious, collaborative people who take ownership, support one another, and care about creating real impact for our customers. If you re excited by meaningful work, smart teammates, and opportunities to grow, Decisions could be a great place for you.

About the Role

Were looking for a HITL (Human-in-the-Loop) Process Associate to join our - Professional Services team.

This role will help ensure the accuracy and quality of AI-generated transcript extraction by reviewing, validating, and correcting extracted data. Youll work closely with Team Leads, Quality Assurance teams, and Operations stakeholders to maintain high-quality standards and support efficient processing workflows. Its a great fit for someone who enjoys detail-oriented work, structured processes, and contributing to the delivery of accurate, reliable data that powers customer success.

What You ll Own

• Review AI-generated transcript extraction results against source documents.

• Correct data entry or extraction errors using defined guidelines.

• Validate that required fields are complete, accurate, and properly formatted.

• Follow established workflows for routing, review, and escalation.

• Flag unclear, complex, or exception cases for additional review.

• Maintain productivity and quality expectations in a queue-based environment.

• Keep work organized and document issues when instructed.

• Support team leads with other basic data quality tasks as needed.

Essential Functions

• Perform document review and validation tasks with high attention to detail.

• Compare extracted data to academic transcripts and identify mismatches.

• Enter or correct data accurately within the review system.

• Follow structured procedures and quality standards consistently.

• Work through assigned queues within expected turnaround times.

• Communicate questions or issues clearly to a lead or supervisor.

What You Bring

Minimum Qualifications

• High school diploma or equivalent required.

• Fresher to 1 years of experience in data entry, document review, quality checking, administrative support, or similar work preferred.

• Strong attention to detail and accuracy.

• Comfortable using web-based systems, spreadsheets, and standard computer tools.

• Ability to follow step-by-step instructions and work within defined processes.

• Reliable, organized, and able to manage repetitive tasks with consistency.

• Clear written and verbal communication skills.

Preferred Qualifications

• Experience reviewing transcripts, forms, claims, records, or other structured documents.

• Familiarity with data validation, OCR review, or quality assurance work.

• Experience in higher education, back-office processing, or queue-based service operations.

• Exposure to academic records or transfer credit workflows is a plus.

Bonus Points

Top Competencies for Success in This Role

• Attention to Detail

• Accuracy and Consistency

• Reliability

• Time Management

• Learning Agility

• Basic Problem Solving

• Team Collaboration

Benefits Perks

We know people do their best work when they feel supported. That s why we offer benefits and perks that help our employees take care of themselves, stay connected, and continue growing in and outside of work.

• Competitive compensation and comprehensive employee benefits.
• Learning and development opportunities with ongoing training and career growth.
• Collaborative, inclusive work environment that encourages teamwork and continuous improvement.