Trading Services Analyst

Key Responsibilities would include:-
- Accuracy in processing in line with Standard Operating Procedures with no errors.
- Identify escalate all errors/exceptions on identification.
- Respond to routine queries/complaints on calls/emails.
- Be audit focused in all BAU activities.
- Comply with the firms policies SOPs.
- Navigate systems quickly and accurately.
- Identify opportunities for process efficiency implement in a controlled manner.
- Exhibit effective communication with key stakeholders.
- Thorough knowledge of SOPs/related check points.
- Perform all work in accordance to department procedures and within productivity processing and quality standards.
- Exercise good judgment and degree of confidentiality.
- Effectively communicate with Managers on problematic transactions or exceptions.

Qualifications/Skills
Team Lead should have/demonstrate the following qualification/skills and attributes:
- Graduates with good academic record.
- Good PC skills including Microsoft office products (Excel, Word, Power point, Access). Candidates with knowledge on Advance Excel (viz. building macros) will be an added advantage.
- Good oral and written communications skills.
- Must be able to work under pressure deadline driven environment
- Able to grasp/learn concepts and procedures quickly
- Ability to work independently
- Problem solving skills
- Good time management skills
- Must be very detail oriented and analytical
- Analytical with ability to quickly assess situations and resolve complex issues.