Tracxn - Senior Program Manager - Product Launches

ABOUT TRACXN

Tracxn is a leading global market intelligence platform tracking 7M+ private companies across 3,000+ sectors and 50+ geographies. Powered by a combination of human analysts and technology, we help Venture Capital firms, Private Equity, Investment Banks, and Corporates

ABOUT THE ROLE

As an Senior Program Manager at Tracxn, you will play a critical role in driving the planning, coordination, and execution of product releases across the organization. You will work closely with Product, Engineering, Sales, Marketing, Customer Success, and senior leadership to ensure products and features move seamlessly from planning to launch and deliver measurable business impact.

This role combines strategic thinking, operational excellence, and hands-on execution. You will bring structure to the product release process, identify dependencies and risks, drive cross-functional alignment, and use data to measure release performance and continuously improve the launch process.

KEY RESPONSIBILITIES

• Product Release Strategy & Planning: Own and drive the end-to-end planning and execution of product releases in alignment with business and product priorities. Establish release plans, timelines, milestones, KPIs, and success metrics.
• Cross-Functional Release Management: Partner closely with Product, Engineering, Sales, Marketing, Customer Success, and other stakeholders to ensure alignment and timely execution of product releases. Identify dependencies, bottlenecks, and risks and drive them to closure.
• Release Readiness & Go-to-Market Coordination: Ensure all stakeholders are prepared for launches, including product documentation, internal communication, training, sales enablement, customer communication, and operational readiness.
• Business & Product Performance Analysis: Track and analyze product release performance using business and product metrics. Evaluate adoption, usage, customer feedback, and business impact to identify opportunities for improvement.
• Process Improvement & Automation: Build and continuously improve standardized processes, dashboards, and operating mechanisms for product releases. Identify opportunities to automate tracking, reporting, and release workflows to improve efficiency and visibility.
• Stakeholder Management & Leadership: Act as a key liaison between senior leadership and cross-functional teams, providing regular updates on release progress, risks, outcomes, and key decisions. Drive accountability and ensure timely execution across teams.
• Post-Release Review: Establish mechanisms to evaluate releases after launch, capture learnings, analyze outcomes against defined KPIs, and translate insights into improvements for future releases.

WHAT WERE LOOKING FOR

• 610 years of experience in strategy, business operations, product operations, program management, consulting, or analytical roles.
• Experience in product launches, product releases, program management, or cross-functional product initiatives.
• Strong proficiency in data analysis, reporting, and translating data into actionable business insights.
• Strong project management and stakeholder management skills, with the ability to drive multiple initiatives simultaneously.
• Excellent problem-solving skills with a strong analytical and execution-oriented mindset.
• Strong communication skills, with experience presenting updates and insights to senior leadership.
• Ability to work effectively with Product, Engineering, Sales, Marketing, and Customer Success teams.
• Preferred: prior experience in a B2B SaaS, technology, or market-intelligence environment.

WHAT YOU CAN EXPECT AT TRACXN

• Fixed work timings 9 hrs 5 days. Respect for personal time; no taking work home.
• A transparent, meritocratic culture where everyone explains the why” behind their decisions.
• A candid and collaborative environment that values learning, curiosity, and open discussions.
• Opportunities to lead initiatives, mentor teams, and influence business decisions.
• Work closely with CXOs on high-impact projects driving Tracxn’s growth.