Tracxn - AVP - Business Strategy and Operations (2 pm - 11pm)

ABOUT TRACXN

Tracxn is a leading global market intelligence platform tracking 7M+ private companies across 3,000+ sectors and 50+ geographies. Powered by a combination of human analysts and technology, we help Venture Capital firms, Private Equity, Investment Banks, and Corporates.

ABOUT THE ROLE

Were looking for an AVP – Business Strategy and Operations for our Sales vertical. You’ll be responsible for end-to-end ownership of the business, including revenue, customer engagement, and retention.

This is a leadership role where you’ll define strategy, drive execution, and lead cross-functional teams to achieve growth.

KEY RESPONSIBILITIES

Business Ownership & Strategy:

• Own the P&L (profit and loss) for your vertical and deliver growth.
• Define go-to-market strategy, customer segments, and value propositions.
• Create quarterly and annual business plans aligned with company goals.
• Work with Product & Marketing to shape pricing, packaging, and positioning.

Sales & Expansion:

• Drive end-to-end sales, from outbound targeting through closure.
• Set and achieve sales targets; grow pipeline and improve conversion rates.
• Work with Sales Enablement on onboarding, training, and sales tools.
• Identify cross-sell and upsell opportunities within existing accounts.

Customer Engagement & Retention:

• Lead Customer Success and Account Management teams.
• Ensure smooth onboarding, adoption, and long-term value delivery.
• Build strong executive-level client relationships to drive renewals and expansion.

Team Leadership & Process Management:

• Lead a team of Sales Managers, CSMs, Renewal Managers, and Analysts, building a performance-driven culture with clear accountability.
• Partner with Product & Tech teams to share customer needs and close gaps.
• Own weekly business reviews and set up dashboards and reports to track KPIs and customer health across the vertical.
• Use data to run experiments, improve ROI, and inform strategic shifts.

WHAT WE’RE LOOKING FOR

• 6-10 years of experience in business strategy, P&L ownership, or sales leadership.
• Proven experience managing cross-functional teams (Sales, CS, Renewals).
• Willingness to work in the US Timezone (2 PM – 11 PM IST).
• Data-driven mindset; strong analytical and decision-making skills.
• Excellent communication and stakeholder management skills.
• Preferred: experience in SaaS or enterprise sales.
• Preferred: prior experience selling to enterprise or global (US/EU) customers.

WHAT YOU CAN EXPECT AT TRACXN

• Fixed work timings — 9 hrs 5 days. Respect for personal time; no taking work home.
• A transparent, meritocratic culture where everyone explains the “why” behind their decisions.
• A candid and collaborative environment that values learning, curiosity, and open discussions.
• Opportunities to lead initiatives, mentor teams, and influence business decisions.
• Work closely with CXOs on high-impact projects driving Tracxn’s growth.