Tr Transctn Procng Off

Job Description

Who are we looking for A (General Insurance - GI) team member for a back-office operation. The team member we are seeking is a passionate contributor, who will strengthen the existing partnership with a Global Insurer. The role will operate within the service remit of Australia cutting through various life cycle of a commercial GI policy

Experience:Freshers to min 1 year as a providing GI back-office services to customers.

Job Profile

• P&C Insurance Process and Insurance product management service experience
• Provides insurance back-office services to North America regions
• Understands the life cycle of a GI policy clearly between UW and Claims phases
• Timely management and resolution of chasers/escalations from Onshore
• Owns and executes transaction processing to meet quality standards.
• Customer Interaction: participates in customer engagement sessions as an SME
• Owns and resolves escalations at the process level to ensure high customer satisfaction.
• Ensures that Compliance standards are met, regarding Data Protection
• Adhere to Client specific policies and compliance regulations
• Focus on customer service and aim for zero complaints
• INS Certifications or equivalent P&C insurance certifications preferred
• Exposure to international programs will have an advantage

Skills: Excellent interpersonal and comprehension skills, Excellent communication skills in form of oral and email writing

Domain: Deep understanding of the P&C Industry, aspiration to develop and establish a career in the P&C industry

Technical Skills: Excellent in MS Office suite

Shifts: US Shifts

Location: Pune & Bangalore

Education: Graduate and above