TPA CRM Manager - Bengaluru

Company Name : Medi Assist TPA

Function - Customer Relationship Management

Location Mumbai

Educational Qualification Graduate from a recognized Indian University

Industry Type TPA/Broker/Hospital

Roles and Responsibilities

* Manage the performance of the key accounts in the branches.

* Set goals and targets for the teams. Monitor and review the performance of the team periodically.

* Managing client and providing client services

* Preparation of reports which will be shared with other teams.

* Understand the training needs of team member develop them through training, coaching and mentoring sessions.

*Handle escalations and associated documentation if any.

Total Experience - 3- 8 years with a TPA/ insurance preferred.

Demonstrated abilities if any :Managed large accounts in a TPA/insurance background with ability to handle team members.

Technical Competencies

l Analytical Ability

l Customer Orientation

l Domain Expertise

l Problem Solving & Decision Making

l Report Drafting ( Excel Skills )

l Presentation skills (Power Point )

Please share your update resume on my email ID if above Roles and Responsibilities are matching [email removed]