Tourism Sales Executive/Manager

Role & responsibilities

• Generate leads through calls, emails, social media, referrals, and other channels.
• Understand customers travel requirements, preferences, and budgets.
• Recommend suitable domestic and international tour packages.
• Prepare customized travel itineraries and quotations.
• Handle customer inquiries and follow up with prospective clients.
• Convert leads into confirmed bookings and achieve monthly sales targets.
• Coordinate with hotels, transport providers, airlines, tour operators, and other vendors.
• Maintain accurate records of leads, bookings, payments, and customer interactions.
• Build and maintain long-term relationships with customers.
• Resolve customer queries and complaints professionally.
• Stay updated on destinations, travel packages, seasonal offers, and tourism trends.
• Assist customers before, during, and after their trips.
• Prepare regular sales reports and provide feedback to management

Preferred candidate profile

• Excellent communication and interpersonal skills.
• Strong sales and negotiation abilities.
• Customer-service oriented approach.
• Good knowledge of travel destinations and tourism products.
• Ability to create and explain travel itineraries.
• Good follow-up and lead-conversion skills.
• Basic knowledge of MS Office, CRM software, and online travel platforms.
• Ability to work independently as well as in a team.
• Target-oriented and confident personality.