Tour Leader

Role & responsibilities

• Handle pre-tour communication with information on itineraries, destinations, and culture.
• Stay in touch with designated hotels/homestays and other partners prior to the visit, to ensure all arrangements are in order.
• Manage on-tour logistics including assisting tourists with check-in and settling them into their accommodation.
• Respond to questions, deal with emergencies, and offer help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more severe issues, such as tracing lost baggage.
• Obtain feedback from travelers.

Preferred candidate profile

• You have 2+ years of experience as a Tour Manager or Tour Leader, you have been in the field, handled the chaos, and come out with stories.
• You are a people person, pleasant, outgoing, and genuinely curious about people from all walks of life.
• You can work independently and think on your feet when plans change (and they will).
• You know the essentials cold: travel documents, visa formalities, airline rules, etc.
• You are a walking encyclopedia on history, culture, food, and geography, but you share it like a friend, not a textbook.
• You speak the language of travelers, not tourists; you know the difference..
• If you are a foodie who can actually recommend what to eat (vegetarians, this role gets tricky; you cannot guide people through street food you have never tasted).
• If you speak or are genuinely interested in learning languages, it opens doors, literally.
• If You speak Marathi (not a dealbreaker, but helpful, most of our travelers do)
• Sunrises that stop you mid-sentence
• Strangers who become family by day three
• Moments where you watch someone fall in love with a place, and through their eyes, you fall all over again
• The quiet ride home when you realize: this is why you do it