Total Rewards Associate

Skill required: Compensation & Benefits - Compensation Administration Process Design

Designation: Total Rewards Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do?
The Compensation & Benefits Associate provides transactional and administrative support for compensation and benefits services. The role focuses on processing employee and manager requests related to salary changes, benefits administration, and compensation updates by following defined processes and work instructions. The associate ensures data accuracy, confidentiality, and timely resolution of requests while delivering a high level of customer service.

What are we looking for?
Relevant years of experience into HR Operations or Shared Services experience

Exposure to Compensation & Benefits or employee data management processes is an advantage"

Bachelor-s degree (B.A / B.Com / B.Sc / B.Tech or equivalent).

"Must be open to Australian shift timings:
(9 am to 5 pm) Australian time"
"

Basic understanding of Compensation & Benefits and HR Operations processes

Strong attention to detail with focus on data accuracy

Working knowledge of MS Office (Excel, Word, Outlook)

Good written and verbal communication skills in English

Customer service orientation and ability to handle sensitive information professionally

Ability to follow standard procedures and work instructions consistently

Willingness to work in a process-driven, metrics-oriented environment"

Roles and Responsibilities:

"

Process incoming Compensation & Benefits requests received via email, case management tools, or portals

Execute compensation and benefits transactions accurately as per defined business rules and LWIs

Update employee compensation and benefits data accurately in HR systems

Support benefits enrollment, compensation changes, and employee data updates

Manage case workflow effectively and escalate issues when required

Respond to employee and manager queries related to compensation and benefits within agreed SLAs

Ensure compliance with client policies, data privacy, and confidentiality requirements

Maintain quality, accuracy, and productivity metrics

Identify and highlight process gaps or documentation issues to SMEs or Team Leads

Participate in team meetings, knowledge sharing, and team-building activities"

Qualification Any Graduation