Total Rewards Associate

Skill required: Compensation Benefits - Compensation Administration Process Design
Designation: Total Rewards Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and
What would you do This role provides client services for Comp Benefits to ensure tasks are completed correctly and resource efficiencies are maintained, works closely with Delivery Service Management to identify and escalate client issues; obtains and confirms pending information / documentation, and adds and amends transaction information to client/systems responding to changes (via e-mail / telephone) so as to maintain a current visible HR records for the client. Compensation Benefits refers to the total rewards that employees receive from their employer. This includes their salary or wages, bonuses, health insurance, retirement plans, paid time off, and other perks. The aim is to fairly compensate employees and provide benefits that support their well-being and job satisfaction.Design processes for performing salary adjustments, providing bonus / incentives, maintaining salary and job tables and managing employee stock purchase plan.
What are we looking for Essentials:1 - 2 yrs. business experience with Comp Benefits and Performance management backgroundDesirable: Exposure to BPO industryStrong customer orientation - high level of responsiveness to urgent requests or troubleshooting.Resilient and able to work under pressure Organization prioritization skills to deliver as per deadlines Attention to detail quality driven in communications and all system transactionsDemonstrate high levels of confidentiality Teamwork collaboration Multi-cultural awarenessFlexibile to work in Shifts
Roles and Responsibilities: Read, understand and analyze client process as per the business rules. Execute full range of the process accurately and timely as a hands on processor.Escalate issues and seek advice when faced with complex issues/problems. Follow Work Instructions while processingHighlight any anomalies in Work Instructions/process documentation to the SME/Leads. Participate in client conference calls, where required and manage appropriate documentation.Perform Root Cause Analysison issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Update process metrics on daily basis and maintain MIS.Always demonstrate the highest level of customer service.Pay close attention to detail and follow through to resolve any outstanding issues.Goes beyond immediate requests and activities to ensure both own and related tasks are completed.Update client applications accurately and quickly in accordance with the appropriate User Guides.Ensure assigned tasks are completed accurately in timely fashion.Ensure and maintain the security and confidentiality of client data.Actively Participate in team activities Organizational initiatives


Qualification Any Graduation