Total Rewards Analyst

Job Description
Skill required: Compensation Benefits - Incentive Compensation
Designation: Total Rewards Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
What would you do The Benefits and Compensation Analyst will interact with client resources via email, phone call, instant messaging, etc. and will be responsible for that interaction till all relevant actions are completed on it.
What are we looking for QualificationsHR ExperiencePeople Movement Experience Problem Solving SuccessFactor/Oracle Experience a plusMS Office Experience Strong MS Office and Excel skills with focus on data analyticsResults detail-orientedStrong communication/organizational skillsExperienceAt least 4 years of HR ExperienceLeave of Absence experience is a plus SuccessFactors/Oracle Experience is a plusHR Domain certification would be a plus Strong MS Office and Excel skills Create effective QC and Audit mechanism within process to ensure delivery on SLAs.Assist in training/educating HRO personnel on learning and acquired skills in process.Ensure Customer SatisfactionEnsure and maintain the security and confidentiality of client data.Knowledge/Skills Requirements:Good organizational prioritisation skills.Analytical and problem solving skills.Multi-cultural awareness.Passion for customer service.Team player.Attention to detail.Focus on high data accuracy.Quality driven in communications and all system transactions.Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriateGood written and verbal skillsCore Competencies Professional QualitiesGood oral and written communication skillsAbility to identify and effectively use resourcesExcellent customer service skills
Roles and Responsibilities: Key ResponsibilitiesRead, understand and analyze client process as per the business rules as a subject matter expert.Serve as the primary expert on compensation structures and benefits programs, providing guidance on policy interpretation, regulatory compliance, and best practicesAudit accurate and timely updates in HR systems and ticketing platforms (e.g., Workday, ServiceNow).Lead the resolution of complex employee inquiries and escalations related to compensation adjustments, benefits eligibility, and plan administration.Oversee the execution of annual compensation cycles, including merit increases, bonus payouts, and equity grants, ensuring accuracy and fairnessAct as a key contributor in system enhancements, policy updates, and process automation initiatives related to HRIS and benefits platforms.Develop and deliver training, documentation, and knowledge resources to HR teams and stakeholders on compensation and benefits topics.Master the given process and help the team members to overcome process related queriesEscalate issues and seek advice when faced with complex issues/problems.Pay close attention to quality of written and verbal English skills within Team.Creates a logical plan, realistic estimates and schedule for an activity or project segment.Ensure LWIs are followed and updated regularly and train the team members on process updates.Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements.Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an SME.Participates in various internal or client initiatives related to Process.Must have clear understanding of the existing performance metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent.Plan proper allocation of work.Support Team lead / Manager with Daily stats / reporting and MOS.
QualificationAny Graduation