Tools Engineer

We are looking for a highly skilled Senior Engineer with expertise in Splunk, OpenTelemetry (OTEL), AWS Cloud, Scripting, and Jenkins CI/CD. The ideal candidate will be responsible for designing and supporting enterprise observability platforms, implementing telemetry solutions, automating operational processes, and enabling reliable cloud-native monitoring across complex environments.

Key Responsibilities

• Design, develop, and maintain enterprise monitoring and observability solutions using Splunk.
• Implement and manage OpenTelemetry (OTEL) instrumentation, collectors, and telemetry pipelines for logs, metrics, and traces.
• Configure and optimize data ingestion, indexing, dashboards, alerts, and reports in Splunk.
• Develop automation solutions using Python, Shell, or PowerShell scripting.
• Build and maintain Jenkins CI/CD pipelines for application and infrastructure deployments.
• Monitor, troubleshoot, and optimize observability platforms and cloud environments.
• Collaborate with application teams to define monitoring and operational requirements.
• Automate deployment, configuration management, and operational workflows.
• Perform root cause analysis and drive continuous improvement initiatives.
• Support production environments and ensure platform reliability, scalability, and performance.

Mandatory Skills: Splunk AIOPS