Tools Administrator

Roles and Responsibilities :

• Administration, configuration and optimization of ManageEngine tools.
• Investigation and resolution of XDR and SOC security incidents.
• Analysis and handling of incidents reported through Trellix.
• Management of EUS implementation requests and related activities.
• Proactive reduction of recurring end-user incidents.
• Endpoint OS and application patch management.
• Development and deployment of automation solutions for major endpoint incidents.
• Coordination and remediation support for VAPT findings.
• Execution of migration activities using automation methodologies.
• Ensuring compliance of end-user systems with organizational standards.

Job Requirements :

• 4-12 years of experience in IT services & consulting with a focus on cybersecurity operations or administration.
• Strong understanding of Extended Detection and Response (XDR) concepts and technologies.
• Experience working with Security Information and Event Management (SIEM) systems such as Logrhythm or QRadar.