Tooling & Automation Site Reliability Engineering (SRE), AVP

Position Overview

Job Title- Tooling & Automation Site Reliability Engineering (SRE), AVP

Location- Pune, India

Role Description

• Site Reliability Engineer is responsible for designing, developing and delivering significant components of engineering solutions to accomplish business goals efficiently and reliably.
• Key responsibilities of this role include active participation in the design of their solution components, investigating re-use, ensuring that solutions are fit for purpose, reliable, maintainable, and can be integrated successfully into the overall solution and environment with clear, robust and well tested deployments.
• Engineers actively look for opportunities to improve the availability and performance of components by applying the learning from monitoring and observation, automating towards zero touch, and championing a DevOps mind-set.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Site Reliability Engineer is responsible for designing, developing and delivering significant components of engineering solutions to accomplish business goals efficiently and reliably. Key responsibilities of this role include active participation in the design of their solution components, investigating re-use, ensuring that solutions are fit for purpose, reliable, maintainable, and can be integrated successfully into the overall solution and environment with clear, robust and well tested deployments. Engineers actively look for opportunities to improve the availability and performance of components by applying the learning from monitoring and observation, automating towards zero touch, and championing a DevOps mind-set.

The SRE will be responsible for:

• Apply technical solutions to improve the stability of production environments.
• Resolving events and complex issues with an awareness of overlapping and different technology areas.
• Takes overall responsibility for the resolution of incidents and problems within the team. Oversees the resolution of complex incidents. Ensure that Analysts apply the right problem-solving techniques and processes.
• Partnering with product development to ensure that the business needs for each targeted segment are incorporated into product design and branding approaches .
• Identifying where IT designs can be strengthened and provide value to the bank.
• Providing technical delivery governance on all related IT platforms and delivering technical expertise for support in outage co-ordination.
• Embracing a Continuous Service Improvement approach to drive efficiencies and remove repetition to stream-line support activities.
• Level 3 or Advanced support for technical infrastructure components.
• Performing disaster recovery testing on a periodic basis in line with agreed service levels
• Providing support of release of changes into the production environment for managing and improving the operational run books and supporting documentation

Your skills and experience

• Demonstrable experience in upgrading, installing, configuring and supporting some or all of the technologies employed within Deutsche Bank's Tooling & automation application stack including:
  • SRE
  • Production Specialist
  • Automation
  • SQL
  • ITIL/ITSM
  • Nexthink Infinity
  • Power Platform and Power Automate
  • Powershell Scripting
  • GCP
  • GitHub and GitHub Action
  • Ansible
  • Devops and CI/CD

• Demonstrable experience in playing leading role in a global level 3 SRE, Production Support, Automation and working within an ITIL framework.
• Experience of supporting complex application and infrastructure domains
• Experience with scripting languages such as: Powershell, Python, MSPL Scripting, Java, etc
• Working knowledge of standard tools (Service-Now, Confluence, JIRA)
• Comfortable working in a team with a diverse skill set, location and culture across different countries.
• Must be adaptable and quickly understand the new technologies / emerging markets.
• Excellent communication skills, with the ability to listen, understand and present clear solutions to problems.
• Proven track record in problem solving, within a medium to large enterprise environment.
• The candidate will operate within a team for supporting the Global On-Call rota, facilitate weekend changes, and remote support where required.

Technical Skills - beneficial:

• MS SQL Administration.
• AI
• MS-SCORCH

• Development background.

Education & qualifications:

• Bachelor's degree from an accredited college or university with a concentration in IT or Computer Science related discipline (equivalent diploma or technical faculty)
• Preferably hold SRE and ITIL Certification
• Minimum of 10 years experience as an Engineer specializing in SRE, Production Support, ITIL, Cloud Technology,monitoring and automation. Financial services sector experience beneficial.

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

We strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.