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    Job · 19119991

    AHMEDABAD · FULLTIME

    TM Tech Cust Solution

    Aditya Birla Group logo

    Aditya Birla Group

    Ahmedabad · onsite · Posted 27d ago

    Sourced fromFoundit
    Not disclosedFresherfulltimeAhmedabad

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    Section · 01

    About this role

    Job Description

    Job Purpose

    The Territory Technical Services Manager will plan and implement the sales promotional & brand equity activities in coordination with TSM / TSE to make UltraTech as the preferred choice of customers & influencers in the assigned territory.

    Job Context & Major Challenges

    Cement industry, which is the backbone of all construction activities, is steadily growing. Mergers & acquisitions have led to the consolidation of manufacturing and marketing of this commodity. There is a need to create differentiation to maintain leadership position. UltraTech being the Industry leader, with around 20% of market share is poised to grow rapidly in the next 5 years. To resonate with the tag line of `Engineers Choice, UltraTech has built a very powerful value addition called Tech. Services. With the industry's largest team of civil and mobile concrete labs, UltraTech has established extensive customer interface across the country.
    The position of Territory Technical Services Manager represents the front line role, representing UltraTech to the influencers & end consumer. The position holder shall be responsible for running the Mobile Concrete Lab service, manage off-role employees (MLE, LATF, RME). This role is responsible for achieving the Depot-level targets of conversions, loyalty schemes, all varieties of sales promotional meets, engagement programs for Masons, Engineers, IHBs, diploma / degree students.

    Key Result Areas

    KRA (Accountabilities) (Max 1325 Characters)Supporting Actions (Max 1325 Characters)
    KRA1Assistance to Internal Stakeholders. (R) Assess the extent of damaged cement and recommend the price for sale, based on defined norms
    . (R) Conduct godown inspections, rake inspections to monitor quality
    . (R) Quality verification of Non trade site
    . (R) Verification of 10% of shop and wall paintings
    KRA2Loyalty Program for the Influencers. (R) Identify and enroll members on IT Platform (CLP), record the off take through dealers / influencers and verify the off take through a robust mechanism
    KRA3People and Performance Management. (R) Outsourced employees (MLE, LATF, RME) management
    KRA4Pre and Post Sales Service to IHB Segment. (R) Plan site visits, explore the needs of customers, organize site demonstrations and site training to Masons & Helpers
    . (R) Provide Test Certificates on request to customers
    . (R) Test water quality at site
    KRA5Product Promotion and Brand Equity Improvement. (R) Ensure a participation in exhibitions, seminars and conferences
    KRA6Product Quality and Complaint Resolution. (R) Attend to critical complaints from customers in the Depot resolve complaints and provide feedback to customers after attending the complaints
    KRA7Sales Promotional Meets through Technical activities. (R) Ensure the budgeted I Outperform programs / meetings / targets are conducted effectively as per the plan / market requirement
    . (R) Prepare MIS and reports based on inputs from Regional Offices / Depots (event-wise / cost-wise), analyze and report the findings

    Sourced from foundit

    Section · 02

    Skills

    solutions

    Section · Company

    About Aditya Birla Group

    Aditya Birla Group logo

    Aditya Birla Group

    Metals & Mining

    227.5k+

    employees

    1857

    169 years old

    Mumbai, Maharashtra

    India

    About

    Aditya Birla Group is a Fortune 500 global conglomerate. The company's businesses have grown into global powerhouses in a wide range of sectors metals, textiles, carbon black, telecom and cement.

    Industries

    Metals & MiningFinancial ServicesBuilding MaterialRetailTelecomChemicals

    Employee ratings

    2,383 reviews

    4.1/ 5

    Culture

    3.9

    Career growth

    3.5

    Work-life

    4.0

    Employees rate it well for

    Work Culture191Salary167Senior Management152Work Life Balance146Job Security123

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