TM-Repayment Management
Aditya Birla Group · Not specified · onsite · Posted 46d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Purpose
Key Result Areas
Supporting Actions
- Execution of Cycle wise presentation on due date, maintain registration details of all LOB, Prepare debit files and send to bank for presentation. Work with bank and payment aggregator to track & trouble shoot failed transactions.
- Support audits by maintaining accurate records and adhering to compliance policies.
- Handle escalations and resolve customer issues where required.
- Prepare and publish daily/weekly MIS and dashboards of Presentation and registration
Key Result Areas
Supporting Actions
- Seamless Presentation Process
- Ensure timely, accurate, and uninterrupted presentation of repayment mandates (e.g., NACH, e-Mandate, UPI AutoPay) to reduce bounce rates and improve recovery efficiency.
- MIS Management
- Facilitate the timely and error-free distribution of MIS to all concerned departments
- Stake holder management
- Engage proactively with both internal and external stakeholders to ensure alignment and smooth coordination
- Customer complaints
- Maintain customer satisfaction by enforcing process discipline and prioritizing the resolution of customer issues
Sourced from foundit
Skills
e-mandateAutoPayupiNachMIS management
About Aditya Birla Group
Aditya Birla Group
Metals & Mining
227.5k+
employees
1857
169 years old
Mumbai, Maharashtra
India
About
Aditya Birla Group is a Fortune 500 global conglomerate. The company's businesses have grown into global powerhouses in a wide range of sectors metals, textiles, carbon black, telecom and cement.
Industries
Metals & MiningFinancial ServicesBuilding MaterialRetailTelecomChemicals
Employee ratings
2,383 reviews
4.1/ 5
Culture
3.9
Career growth
3.5
Work-life
4.0
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