TM ERP Devlper O2C CRM & EComm

Job Purpose

• Ekaayan O2C module custom component for ERP-EBS.
• Ekaayan O2C module adoption & utilization drive across Hindalco.
• Gathering business’s requirement, analysing, standardising processes and or solutions across plants/businesses, discussing with Ekaayan O2C IT team for solution development, proposing logic, developing plan, testing & implementation of solution in collaboration with other team members as per the standard norms.
• Co-ordination with Ekaayan IT team & maintenance partner (LTI) in resolving incidents & service requests raised in HSD across Hindalco as per SLA.

Key Result Areas/Accountabilities Key Result Areas/Accountabilities

Supporting Actions Application Development

• Requirement Gathering
• Writing application code as per functionalities mentioned in the software design document.
• Standardization (as applicable)

Unit Testing

• Writing test cases and test data as per the CSD.
• Testing (Unit testing) with Ekaayan O2C track team.

Implementation

• UAT (User Acceptance Test) with business’s key users
• Train the Trainers & End User Training
• Roll out with help of Ekaayan team Implementation of solution to other locations.

Ongoing Application Support through HSD

• Providing Support in day-to-day raised Incidents & Service Requests
• Coordination with business as well as Ekaayan team & LTI for proper testing of software components & closer of tickets as per SLA

Documentation

• Conduct the internal audits for different sections of IT as per ISO standard.
• Preparing ISO related documents for Audit purpose