Therapy Manager

JOB DESCRIPTION

At Fresenius Kabi, we are driven by a commitment to improve the quality of lives: We are Committed to life. We strive for continuous innovation with our outstanding manufacturing capabilities, unique channel access, and customer proximity. With our four complementary business areas BioPharma, Pharma (primarily IV drugs and infusion therapy), Medical Nutrition, and MedTech; Fresenius Kabi plays a vital role in the treatment of chronically and critically ill patients across various healthcare settings. For instance, over 70% of our IV drug units shipped in the US are on the Essential Medicines List of the US Food and Drug Administration, emphasizing the importance and impact of our products. All meaningful care comes down to people with the experience, expertise, and compassion to make a difference in the lives of those facing challenging situations. For us, care is a fundamental obligation, mission, and daily source of inspiration. It is the momentum that pushes us forward to help elevate the quality of life for both caregivers and those who need it most: critically and chronically ill patients. By providing essential medicines and technologies for infusion, transfusion, and medical nutrition, we are helping advance the future of healthcare, making it even more accessible, reliable, and in tune with current and future needs.

Our Principles: The Fresenius Principles form the basis of our company culture, with which we support our #FutureFresenius strategy. They describe what we stand for and how we operate, collaborate, approach challenges and make decisions as individual Fresenius employees and as a whole team.

Job Purpose

• Create demand for company products.
• Implement company’s sales and marketing strategies.
• Develop key loyal customers.
• Achieve sales targets.
• Sell proper product mix.
• Handle customer complaints as per the set norms.

Main Accountabilities

• Plan and schedule customer calls and visit customers as per planned and targeted call frequency.
• File daily call reports in SMMS as per company norms & submit other relevant reports as per business requirements.
• Create awareness and usage of company’s products by the customers with high impact communication with effective / proper usage of given marketing inputs.
• Ensure proper service to customers by understanding their wants, needs, problems by understanding the same during the interaction.
• Regularly provide feedback to the company on competitor’s activities.
• Timely conduct CME’s and Dr. meets
• Regularly visit stock points, book orders with cheques / DD’s and forward the same to HO / C & F for processing.
• Orders booked should have a proper product mix.
• Handle customer complaints promptly and as per set norms.

EXPERTISE AND QUALIFICATIONS

• Graduate, preferred B. Pharma / B Sc (Science).
• MBA Marketing will be an added advantage.
• 1 - 5 yrs of Pharma selling experience.
• Should be presentable with Good Communication & Presentation skills