Test Lead

Test Lead

EXPERIENCE

6-8 years of experience in Software Testing, with at least 4 years in a Test Lead role

Strong Telecom OSS/BSS domain experience (OSS/BSS, Billing, CRM, Order Management, Inventory Management, etc.), especially in largescale transformation or modernization programs (demonstrated through Work Experience and/or Certification)

Proven experience in System Integration Testing (SIT) & End-to-End (E2E) testing across multiple applications and vendors

Strong understanding of microservices architecture, APIs (REST), message queues, and integration patterns

Knowledge on AI / Generative AI concepts, principles, tools, LLM models

Experience with test management and defect management tools - JIRA, ALM/Octane

Hands on experience in leading / implementing at least 3+ mid-size Automation projects

Hands-on experience in leading teams for Indian and/or International Clients in Telecom sector

Experience in managing Agile and Waterfall projects

Good knowledge / experience in Performance Testing / Engineering

Strong communication skills, managing stakeholder expectations, perception management, reporting skills

KEY RESPONSIBILITIES AND DELIVERABLES

Project Management - Work with the Program Manager / SME to Plan, Execute, Monitor and Control the Project, Review of Test Scenarios & Test Cases, Plan for Work Allocation across teams

Drive the System Integration Testing (Functional & Regression), Automation & Performance strategy for OSS/BSS transformation, including scope, approach, environments, test data, entry/exit criteria, defect management, regression strategy, and risk mitigation aligned to microservices and CI/CD pipelines. Supporting the business users’ team for the UAT sign offs

Microservices & Integration Validation - Lead testing across APIbased integrations, eventdriven architectures, asynchronous flows, ensuring correctness of endtoend business processes / journeys

Stakeholder Management - Interactions with the customer and their partners – requirements, defects, clarifications, etc.

Automation Strategy & Governance - work closely with the Automation Lead to define and govern the Automation Testing strategy, focusing on servicelevel/API automation, drive prioritization of regression packs.

Performance & NonFunctional Coordination - Oversee and coordinate Performance Testing activities (with performance specialists), ensuring workload modelling, and closure of performance defects before signoff.

Defect Management & Quality Governance - Defect triages, prioritization, SLA adherence, RCA tracking, and escalation management, working closely with development, and release teams.

Stakeholder & Client Management - Support Test Manager / Program Manager in Risk identification and management, provide test status, quality dashboards, risk assessments, and provide relevant data points for a go / nogo recommendation

Test Team Leadership & Capability Building - Manage and mentor Functional, Automation, and Performance testers; ensure skill alignment with OSS/BSS domains, tools, and best practices in quality assurance / engineering

AI / GenAI Enablement in Testing - Drive adoption of AI / GenAI to optimize test execution and improve efficiencies

Compliance to Delivery & Release Milestones - Ensure SIT execution aligns with program milestones, release calendars, and transformation phases without impacting BAU or parallel releases.

PROFESSIONAL QUALIFICATIONS

Bachelor of Engineering (B.E) / MCA / MCM

Possess 1-2 globally accepted certifications

o Agile Project Management

o ISTQB Foundation

o ISTQB Agile Tester

o Telecom Domain Certifications (TM Forum eTOM awareness)

o SAFe Agilist / SAFe Practitioner (Good to have)

o Automation Certifications (API / Selenium / Playwright / Cypress)

o Cloud Fundamentals Certification (AWS / Azure)