Test Analyst (SDET) - API Automation

Responsibilities

• Service Now QA experience - more than 3 years
• Understanding Service Now Business requirements and identify the gaps
• Understanding of Software QA methodologies, tools, and process
• Actively participate in Agile ceremonies and collaborate with development teams to integrate testing activities seamlessly into the development process.
• Execute and help design test scenarios and test cases for various ServiceNow modules, including ITSM, ITOM, SR, CSM, WSD, Portal, and Interaction Management, ensuring thorough validation of functionality and performance.
• Effectively manage defects throughout the defect lifecycle, from identification and logging to resolution and verification.
• Generate comprehensive test reports and metrics to communicate testing progress, defects status, and overall quality to stakeholders.
• Demonstrate strong communication and collaboration skills, working closely with cross-functional teams and coordinating with QA lead to ensure alignment and successful delivery.
• Flexible working hours, including working hours in the 2nd shift with overlap with US Central Time (CT) timings, to support Onsite team.

Requirements

• 3+ years of relevant experience with ServiceNow required.
• 2+ years experience with ServiceNow Test Management required.
• ServiceNow Certified System Administrator (CSA) certification preferred.
• CIS - ITSM, ISTQB, ITIL Foundation certifications preferred.
• Thorough understanding of Testing frameworks and processes.
• Hands-on experience in writing test cases for Unit testing, Functional testing, Regression, and UAT.
• Practical experience in using ServiceNow Agile and Test Management, Jira, and other testing toolsets.
• Confident in dealing with customers and contributing to QA meetings.
• ServiceNow ATF knowledge is preferred.
• Excellent collaboration skills including analysis, brainstorming, communication, teamwork.
• Self-starter and innovator.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.