Test Analyst/Quality Assurance-Issuer

Job title:Test Analyst / Quality Assurance (Issuer - Debit, Prepaid & Credit Cards)

Experience: 3+ Years
Location: Remote

Role overview

The Test Analyst is responsible for the end-to-end testing of all new credit card client onboardings, ensuring that card products, processing configurations, and associated services meet quality standards before go-live.

Skills & experience needed

- Minimum of 3+ years of experience testing credit card products and services, ideally within a card issuing, processing, or payments environment.

- Minimum of 3+ years of experience in Testing roles OR Software Engineering roles

- Strong understanding of the credit card client onboarding lifecycle, including product configuration, card scheme rules, and processing workflows. Good understanding of payments industry standards, card scheme requirements, and regulatory/compliance considerations.

- Hands-on experience designing and executing manual and functional test cases, test scripts, and test plans using platforms like Jira.

- Hands-on with Testing Lifecycle to support BDD framework of requirement definitions and creating Testing suites for technology team to consume and build Continuous Integration and Continuous Testing.

- Help business users write and execute user acceptance test scripts in Jira. Review failed tests and clarify expected behaviour with developer

- Working experience with core office tools, such as Microsoft Office, Outlook, SharePoint and other common collaboration tools.

- Working experience in sandbox testing environment and processing mock data through payment simulator.

- Experience in API testing, user interface and web-based systems testing. Ability to validate backend services, endpoints, and data payloads using Postman.

- Good understanding of SQL, ITSM toolsets and software monitoring tools.

- Strong attention to detail, with the ability to work across multiple concurrent client testing streams and prioritise effectively.

- Clear communicator, comfortable liaising with clients, project teams, and internal stakeholders on testing status and outcomes.

- Compliance and Regulatory Focus - Regulatory Alignment, Data Security, Audit Readiness: Maintain clear traceability matrices from business needs to final code delivery.

- AI and automation usage to speed up and increase the test coverage. Will need to identify opportunities to use specific tooling to increase test execution and capacity.

Professional qualifications needed

Bachelor s degree in computer science, IT, Finance, or related field (or equivalent experience).

ISTQB/ISEB Foundation or Higher certification or

CTAL-TA (Certified Tester Advanced Level - Test Analyst) certification is often preferred

Technical responsibilities of the role

- Customer / client centricity

o Act as the tester for new credit card clients being onboarded, ensuring their requirements are understood and reflected in test coverage.

o Support client-facing UAT activity, helping clients validate their card products and resolving queries raised during testing.

- Data & reporting

o Produce clear, accurate test summary reports, defect logs, and test coverage metrics for each client onboarding.

o Provide regular status updates to stakeholders on testing progress, risks, and outstanding issues.

- Industry knowledge

o Maintain awareness of card scheme (Visa/Mastercard) rules, payments industry standards, and regulatory changes that may affect test scope.

o Bring external perspective and leading-practice testing approaches into the teams ways of working.

- Planning & prioritisation

o Plan and prioritise test activities across multiple concurrent credit card client onboardings to meet agreed go-live dates.

o Organise test cycles, environments, and data in line with project and release plans.

o Continuous improvement using AI and other automation tooling

- Product knowledge

o Develop and maintain a strong working knowledge of credit card products, processing platform, and configuration options.

o Stay up to date with new product features and releases, understanding their impact on existing test packs.

- Quality & controls

o Design, execute, and maintain manual and functional test cases covering client-specific card configurations and processing scenarios.

o Ensure all testing is conducted in line with quality assurance standards, governance, and audit requirements.

o Identify, log, and manage defects through to resolution, escalating risks to quality or timelines as needed.

Leadership responsibilities

- Developing skills

o Seek opportunities to enable your own continuous development and support learning of others.

- Fostering teamwork

o Work effectively with colleagues in and out of your team to deliver business priorities.

- Communicating with impact

o Communicate clearly, using the appropriate channels.

- Delivering results

o Agree, capture and manage your personal goals to ensure delivery.