Territory Service Representative (NCX)

Qualification: Minimum 12th pass preferably Graduate.

Experience:

3-4 years of experience from Service Centre background.

Age:28 to 32 years

Knowledge:

Should know local geography.

Skills:

• Should possess a two-wheeler
• Should possess a valid DL (Driving License)
• High organizational commitment
• Good team worker
• Preferably knows basic Computers
• Good communication in Local/Hindi/English languages.
  
  

Delivery

• Unloading the bags from vehicle
• Scan the shipments
• Primary Sorting and Secondary sorting
• Outscan the shipments as per delivery route
• Delivering the shipment as per package address only
  
  

6 Take an acknowledge form customers through device (BYOD)

• Update correct status code for undelivered shipments at customer address
• Delivery process will be briefed through a training
• Handing over of cod amount on the same day to the supervisor
• Undelivered shipments needs to be handed over to the supervisor
• Proper dress code and carry field bags all the delivery points
  
  

Pickup

• Pickup as per SOP
• Timely pickup at customer place as per cut off timing
• Check if serviceable location
• Count number of shipments at the customer and take acknowledgement on the pickup sheet
• Inscan the shipment at the office and handle Rapid entry
• Primary and secondary sorting of the shipments