Territory Sales Manager - Wood Coating || Bhiwandi ||

Role & responsibilities

1. Sales & Business Development

• Achieve monthly, quarterly, and annual sales targets for powder coatings.
• Identify and develop new customers in industrial and commercial segments.
• Increase market share within the assigned territory.
• Develop and execute territory sales plans to maximize business growth.
• Monitor competitor activities, pricing, and market trends.

2. Customer Relationship Management

• Build and maintain strong relationships with OEMs, fabricators, architects, metal furniture manufacturers, appliance manufacturers, and general industrial customers.
• Conduct regular customer visits to understand business requirements.
• Ensure high levels of customer satisfaction and retention.
• Handle customer queries and resolve commercial issues promptly.

3. Dealer & Channel Management

• Appoint, develop, and manage dealers and distributors.
• Ensure adequate inventory availability through channel partners.
• Monitor dealer performance and implement business development initiatives.
• Conduct dealer meetings and product awareness programs.

4. Technical & Product Support

• Coordinate with the Technical Service team for product trials and application support.
• Support customers during new product approvals and qualifications.
• Assist in resolving product performance and application-related issues.
• Promote new products and value-added coating solutions.

5. Business Planning & Reporting

• Prepare sales forecasts and demand plans.
• Maintain accurate sales reports, customer visit reports, and pipeline updates.
• Track order execution, collections, and inventory movement.
• Ensure timely submission of MIS reports.

6. Collection & Credit Control

• Ensure timely collection of outstanding payments.
• Monitor customer credit limits and overdue accounts.
• Coordinate with finance teams for payment reconciliation.

7. Cross-Functional Coordination

• Collaborate with Production, Supply Chain, Technical Service, Quality, and Marketing teams to ensure smooth order execution.
• Coordinate product availability and delivery schedules.
• Provide customer feedback to support product improvements.

8. Market Development

• Identify opportunities in:
• Architectural Aluminium
• Steel Furniture
• Automotive Components
• Electrical Panels
• Appliances (White Goods)
• General Engineering
• Industrial Fabrication
• Participate in exhibitions, customer meets, and industry events.