Territory Sales Manager, South

Job Designation / Title: Manager/ TSM

Location: Bangalore

Department: Sales & Marketing

Reports To: Regional Manager - South

Key Responsibilities:

• Achieve target for sales order booking & sales execution. Ensure creation of healthy sales pipeline and deliver topline revenue and profit while balancing product offerings and meet market share target.
• Plan & execute sales promotional activities in his territory.
• Scan requirements and prospect opportunities in territory and existing customer clusters to identify visible and latent requirements, initiate discussions with customers in order to generate leads convertible to active pursuits where LCL could partner with customer organization.
• Engage with Pre-Sales Lead to understand complex/non-standard customer requirements to offer relevant and contextualized solutions.
• Lead scope discussion and negotiations with customers and engage relevant teams and expertise within LCL for providing clarifications to customers (e.g. presales, sales admin, service team) and finalization of order.
• Collect relevant details from customers and discuss overall machine performance pertaining to technical scope (technical description, configuration, etc.) and commercials (price, discount, etc.) for preparing SO.
• Identify all non-standard scope of SO, coordinate with Pre-Sales Lead for feasibility and delivery before sending SO for confirmation to avoid rework and changes
• Work closely with Spares and Service team for continuously identifying bottlenecks/impediments in delivering enhanced customer experience and resolve them through seamless project implementation and post-implementation support.
• Be single point of contact for all the assigned customers and collaborate with relevant teams for enhancing overall customer satisfaction.
• Regularly review customer satisfaction for assigned customers and discuss initiation of necessary actions improvements with Regional Manager to plug customer experience gaps.
• Market Intelligence: Ensure high quality of marketing intelligence and provide regular data on competition w.r.t offerings, launches, strategies, pricing level, changes in the organisation structure etc.
• Should be exposed & comfortable with IT software like SAP, MS Word, MS Excel, MS PowerPoint, MS Outlook etc.
• Collaborate with other Sales Managers to gather as well as share best practices for enhancing overall performance of the region and contribute towards achieving overall function objectives.
• Maintain relationship with raw material suppliers, other accessories suppliers etc.

Requirements & Competencies:

• Excellent time management skills
• Well-developed organizational skills
• Attention to detail
• Problem Solving
• Great Interpersonal skills
• Should be exposed & comfortable with IT software like SAP, Salesforce, MS office etc.
• Person from plastic processing machinery preferred.

Education & Experience:

• B.E/ B. tech in Mechanical Engineering
• MBA/ PGDM in Sales or Marketing ould be an added advantage
• 4 to 8 years of experience in capital goods sales.