Territory Sales Incharge

Job Description: TSI

• Oversee subscription billing and collection activities; ensure timely revenue realization.
• Manage active subscriber base monitoring and reporting to support growth and retention.
• Generate and maintain monthly subscriber reports from DPOs.
• Handle IRD (Integrated Receiver Decoder) inventory and coordinate IRD/VC sampling for tracking and auditing purposes.
• Conduct TS (Transport Stream) recording and piracy checks to ensure compliance and signal security.
• Update channel mapping, ensuring channel availability and desired LCNs.
• Perform field visits to DPOs and LCOs to strengthen partnerships and monitor ground activities.
• Partnership with Local Cable Operators (LCOs): Engage and collaborate with LCOs to upsell OYC / Broadband and Watcho products strengthen their customer base and reduce churn.
• Customer Relationship Management (CRM): Build trust and long-term relationships with LCOs
• Basic troubleshooting for connectivity and service issues.
• Upselling and cross-selling of TV, DTH & broadband products.
• Drive lead generation, conversion, and account maintenance for new and existing business opportunities.
• Prepare and present weekly and monthly reports on operational highlights.

Required Skills & Competencies:

• Background in telecom, DTH, broadcasting / broadband services.
• Experience in sales, customer support, or field operations.
• Technical understanding of Cable TV, DTH, Broadband operations.
• Good understanding of regional geography to support field-level operations.
• Excellent communication and interpersonal skills to liaise with internal teams and external partners.
• Highly target-oriented and capable of working under pressure in a process-driven environment.
• Strong ownership qualities and a proactive attitude.
• Ability to use MS Office.