Territory Manager- CTS (Central West)

Your role

Business Development

• To be responsible for execution of regional strategy pertaining to CTS
• Generate orders from customers for service products
• Support to sales as well as operations
• Follow-up and meeting with key accounts to meet monthly targets and help them achieve targeted level of business with end customers, In order to achieve business level in line with installed machine population base.
• Carry out Tele sales, mailer campaigns, and generate leads for Aftermarket products, timely renewals of Existing Service plans
• Work on allocated leads, generate leads, analyse the installed base and customers, generate offers for: Sales of spare parts, Ad –hoc, fixed price, element business, standard service plans to customers and all potential customers.
• Experience of leader handling and good collaboration among the team.
• Close monitoring through C4C (Direct Sales & Indirect Sales) and DREAMS (Indirect Sales)
  
  

Customer Relationship

• Collect customer feedback on service (direct & indirect)
• Analyse escalated customer-related problems and work with service to resolve them
• Review measures and take corrective action in coordination with Zonal Manager/ reporting manager.
• Seek support where required to enhance Customer Satisfaction IN ORDER TO enhance customer satisfaction
• Liaise with colleagues handling field Aftermarket sales to co-ordinate activities where appropriate and ensure that sales are obtained, and a high level of customer satisfaction is maintained.
  
  

Receivables

• Receive data on collections and customer statement of accounts
• Follow-up with customers on outstanding/ invoices on service products
• Ensure follow-up with dealers for collections IN ORDER TO maintain cash flow in the company and minimize outstanding.
• Ensure to follow the instructed payment terms and pre-approvals for all other commercial term & conditions.
• Ensure timely collection payments from customers to control receivables.
  
  

Air audits, optimization, Airnet and all other focus products

• Energy Audit - Track market opportunities,
• Educate customers on audit benefits
• Study customer/sales-related queries on audit requirements,
• Use of Air scan
• Promotion of Air optimizing products IN ORDER TO reduce energy consumption and generate revenue
• Airnet & SS piping sell with the help of direct and indirect sources
  
  

Compliance with Corporate Guidelines

• Follow in letter and spirit the Atlas Copco Vision, Mission and core values
• Comply with the Atlas Copco Business Code of Conduct
• Comply with the policies and procedures communicated from time to time
• Perform any other tasks given by supervisor from time to time IN ORDER TO enrich the Corporate Culture
  
  

If in future job profile change from direct to indirect (Dealer Management):-

• Analyse dealer strength
• Examine dealer inventory
• Review purchase order raised by dealers
• Track spare parts sales on monthly basis, IN ORDER TO enhance dealer effectiveness and improve customer satisfaction
• Dealer Sales Operations Monitoring (Indirect Sales)
• Dealer develop and competency of sales/service team
  
  

Your day-to-day

Mission

• To generate business of service products from the allotted territory with the help of sales team in line with the potential of installed base with an objective of achieving CTS growth targets within the CTS structure and guidelines. Plan and priorities sales activities towards achieving agreed business aims, especially managing personal time and productivity.
• Maximize the revenue and profitability of the aftermarket business across the territory by promoting sales of aftermarket products and service to new and existing customers, in accordance with agreed business plans.
• To achieve service excellence and customer satisfaction to generate more leads for new equipment and increase the market presence for future business growth
  
  

To succeed, you will need

Knowledge And Educational Requirements

• Be willing to develop yourself by learning new skills and increasing your knowledge of our products, systems and the company's market and operation.
• Ability to cope with large sums of information and to create, in partnership with a multi-layered organization, well-defined plans, which will be easily communicated and implemented.
• Strong verbal and written communication skills in English, with the ability to deliver messages to stakeholders at any level inside and outside of the organization.
• Must have a solid comprehensive of the compressor technique business, with proven sales and marketing experience in the compressor industry.
  
  

Experience Requirements

• Minimum 6 to 8 years experience in CTS sales/operations or relevant experience in CTS products
• Degree /Diploma in Engineering
  
  

Personality Requirements

• Firm believer that there is always a better way of doing things.
• Resourceful/ Enthusiastic/ Open-minded.
• Result Oriented.
  
  

Your job location

On Site

This role requires you to work on-site at our office in Vapi(Gujrat), India. You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long‑term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.